Apples Returns policy - UK only

[JonL12345]

I am very tempted to get an iMac 27" but have a few issues that first need ironing out.

1. If I buy an iMac, do they all come with a no questions asked 14 day refund policy, where I can return it for any reason? Is the returns policy the distance selling regulations or Apples own policy?

2. If I buy it for my business (self employed), can I still return it for any reason?

I ask this because I fear a dreaded dead pixel on the gorgeous display of the iMac. Any idea how many of them get dead pixels? Or is it a slim chance? I would want to return the iMac if I found one.

Thanks,

Jon

 

[GGJstudios]

I am very tempted to get an iMac 27" but have a few issues that first need ironing out.

1. If I buy an iMac, do they all come with a no questions asked 14 day refund policy, where I can return it for any reason? Is the returns policy the distance selling regulations or Apples own policy?

Yes, you can return it for any reason within 14 days. That's Apple's policy.

Returns & Refund - Apple Store (UK)

2. If I buy it for my business (self employed), can I still return it for any reason?

Yes, the 14 day return applies to any Mac, regardless of who buys it.

I ask this because I fear a dreaded dead pixel on the gorgeous display of the iMac. Any idea how many of them get dead pixels? Or is it a slim chance? I would want to return the iMac if I found one.

A small percentage have dead pixels, but it's possible. It's also possible to have a pixel die after the 14 day return window.

About LCD display pixel anomalies for Apple products released in 2010 and later

 

[JonL12345]

Would I still be able to return the package if I have started the computer (and then checked for dead pixels)?

 

[GGJstudios]

Would I still be able to return the package if I have started the computer (and then checked for dead pixels)?

Yes, if you read the refund policy terms that I linked, your questions will be answered.

 

[JonL12345]

I did read the link (thanks) but I am concerned if I missed something. I really fancy getting an iMac and if I am covered I am most certainly going to get one.