This is the first Apple product in many years that I've returned. In the short time I had to try and get this thing working, it's been an epic fail on many fronts. But I wonder if it's me or this is truly a crappy product on Apple's part. First off, I simply cannot for the life of me get it to play any of my Apple Music. It will play Apple Music Radio stations, but any music (lots) I've added from Apple Music over the last several months it will not play. It just stalls trying to play any such song. It will also not play much of the music I purchased via iTunes prior to Apple Radio coming along this summer. It will play some really old music of mine, but that's pretty sad. It's pretty sad when my Yamaha AVR will Airplay Apple Music all day long from my iPhone and my AppleTV can't play a single song. Then it seems that every time I turn it on, the remote fails to work properly. Only the menu button works. The touch pad is completely inoperative. It requires a power cycle of the ATV... and of course, it's the only component in my AV Rack which lacks an actual power switch, so it means a cord pull. FFS. And on top of this, it requires some obscure remote button combination to tell the AppleTV to ignore IR so I can use my Harmony with my Mac Mini. Doesn't anyone at Apple also have a Mac Mini in their entertainment system? Why not make ignoring IR commands a basic system setting? Or have it disabled by default given the damn thing doesn't operate using IR? On top of that, it doesn't look like its handling black levels correctly... although I didn't spend a huge amount of time on this. I know what I'm seeing and it wasn't good. I've spent countless hours with Kodi on OpenElec ensuring proper video levels are preserved through the signal chain. Regardless of which HDMI colour encoding method used (RGB or 4:2:0) the black level just doesn't look like proper reference black (RGB 17) compared to my other video sources without adjusting my TV, which would just cause black level issues on other sources. It's maddening. There are a few other niggly problems that I would normally overlook in an Apple product, but either I'm running out of patience, or this product is a clear indication that Apple is losing it's "just works" aspect which I came to love. Is this product really not up to normal Apple standards, or is it just me? One way or the other, this may be the beginning of the end of my relationship with Apple products.