AppleTV ver 3 will not find computer

Discussion in 'Apple TV and Home Theater' started by mikegoldnj, Feb 20, 2018.

  1. mikegoldnj macrumors regular

    Joined:
    Apr 27, 2005
    #1
    Recently, my AppleTV will no longer find my MacBook Air and its iTunes library.

    They are both on the same WiFi network. Tried restarting the AppleTV Nothing works.
     
  2. techwarrior macrumors 65816

    techwarrior

    Joined:
    Jul 30, 2009
    Location:
    Colorado
    #2
    Dumb question, iTunes is running on the Mac, right?
     
  3. mikegoldnj thread starter macrumors regular

    Joined:
    Apr 27, 2005
    #3
    Yup
     
  4. techwarrior macrumors 65816

    techwarrior

    Joined:
    Jul 30, 2009
    Location:
    Colorado
    #4
    OK, had ta ask...

    So, logout of Home Sharing on the Mac and AppleTV. Reboot. Sign back in to Home Sharing.
     
  5. westrock2000 macrumors 6502a

    Joined:
    Oct 18, 2013
    #5
    Log out of home sharing on the Apple TV
    Restart
    Log back in to home sharing
    restart
    Should work now

    The other alternative is to rename library on the server
    (preferences, name of library, restart iTunes). This was what I did at first before I figured out the sequence above.

    2 of my Apple TV 3's have done this for years.
     
  6. mikegoldnj thread starter macrumors regular

    Joined:
    Apr 27, 2005
    #6
    Ok. Just got a new AppleTV 4K today. It’s doing the same thing...will not find the iTunes library that is set to share. Tried the sequence above on this and still no luck.
     
  7. techwarrior macrumors 65816

    techwarrior

    Joined:
    Jul 30, 2009
    Location:
    Colorado
    #7
    What kind of router are you using? Some routers don't support Bonjour out of the box, or need UPNP enabled. Home Sharing\Air Play use Bonjour to find the devices on the network.

    Also, make sure iTunes is up to date.

    And, make sure the same AppleID is used for Home Sharing on all of the devices.
     
  8. mikegoldnj thread starter macrumors regular

    Joined:
    Apr 27, 2005
    #8
    I will have to check the router. It has always worked but, a recent firmware update on the router may be the culprit.
    --- Post Merged, Feb 21, 2018 ---
    Nothing seems amiss with the router. I'm at a loss
     
  9. techwarrior macrumors 65816

    techwarrior

    Joined:
    Jul 30, 2009
    Location:
    Colorado
    #9
    OK, so you just bought a 4K? Call AppleCare, they will walk you through all the known troubleshooting they know. You have 30 days to return and item, so they are motivated to help new purchase users.
     

Share This Page

8 February 20, 2018