Application Not Launching?!

Discussion in 'Mac Basics and Help' started by mrfeeny, Aug 15, 2008.

  1. mrfeeny macrumors newbie

    Joined:
    Aug 15, 2008
    #1
    I installed a program (Popcorn 3)
    after installing it, i try opening it, it pops up and bounces in the dock for a second or 2, then disappears! I don't know what the problem is. I just ran updates and tried again, i tried reinstalling about a million times, restarting, what could be the problem!?!?
     
  2. WildCowboy Administrator/Editor

    WildCowboy

    Staff Member

    Joined:
    Jan 20, 2005
    #2
    Try moving the preference file to your Desktop and relaunching the app to see if that helps. It should be in <your user name>/Library/Preferences, and it's probably called com.roxio.popcorn.plist.
     
  3. mrfeeny thread starter macrumors newbie

    Joined:
    Aug 15, 2008
  4. iTeen macrumors 65816

    iTeen

    Joined:
    Aug 13, 2007
    Location:
    Washington
  5. mrfeeny thread starter macrumors newbie

    Joined:
    Aug 15, 2008
  6. WildCowboy Administrator/Editor

    WildCowboy

    Staff Member

    Joined:
    Jan 20, 2005
    #6
    Try creating a new user account on your computer (or use an existing one if you already have one) and see if you can open it there. That will pin down whether it's a user-specific problem or if it's a broader problem with the app.
     
  7. mrfeeny thread starter macrumors newbie

    Joined:
    Aug 15, 2008
  8. mrfeeny thread starter macrumors newbie

    Joined:
    Aug 15, 2008
    #8
    hmm how do i create another user? im totally new to macs. i did try to install the software on a different mac, a desktop, and it gave me the same problem
     
  9. djtrippin macrumors newbie

    Joined:
    Aug 5, 2008
    Location:
    Grand Rapids, MI
    #9
    You can create a new user account under system preferences in the 'accounts' pane.

    Are you installing this app from a disc or download? If you downloaded it you may have had a hiccup during download causing a corrupted file. You may want to download the app again.
     
  10. mrfeeny thread starter macrumors newbie

    Joined:
    Aug 15, 2008
    #10
    at first i downloaded it and it gave me this problem. then i deleted all the files and uninstalled and i bought the program. but its still giving me the same problem
     
  11. SnowLeopard2008 macrumors 604

    SnowLeopard2008

    Joined:
    Jul 4, 2008
    Location:
    Silicon Valley
    #11
    then that's just strange, usually programs that are unable to launch just need to preference file to be re-created. what are the specs of the mac?
     
  12. mrfeeny thread starter macrumors newbie

    Joined:
    Aug 15, 2008
    #12
    yay i fixed it! it turns out i just needed to update the software from their site
     

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