I'm heading almost 2 hours South tomorrow for an appointment at my closest mothershp to get a new/refurb iPhone 3GS 32 GB swap. Mine has lost battery like crazy and the home screen button needs to be pressed with immense force for it to contact. Of course I called and she said head down there and get a new one ( Applecare )but here is my predicament...There is a very minor crack at the lower right hand corner of my phone from like day 3 after I bought it (launch day sucker here 3 times now). It's been working fine all this time with that small blemish. Of course when the rep asked me on the phone the questions they have to ask I answered "no" to any cracks in the screen. Now I'm hoping it's like many Apple Store exchanges and is "up to the employee" and that I get a cool one and they swap me out no problems. Maybe they will see my business account and the numerous Apple products I have purchased over the years and give me the good loyal long time customer help. Or am I dead in the water with any sort of crack no matter how small...what do you guys think?