Appointment with Apple UK

Discussion in 'iPhone' started by spikescot2005, Apr 24, 2009.

  1. spikescot2005 macrumors member

    Joined:
    Oct 23, 2008
    Location:
    Scotland, Glasgow
    #1
    I have an appointment with Apple in the UK today as my iPhone,

    A. has a rattling sound near the mute button
    B. the iphone keeps vibrating now and again up to 10 times in a row.
    C. the volume increases on its own

    Not sure if these are all linked or not. So i have a few questions.

    what happens when i get to Apple?
    Has anyone else had this and if so what happened?
    What is the likely outcome?
    If i get a replacement is there any faults i should look out for?

    Thanks in advance :)
     
  2. TwoBytes macrumors 68020

    TwoBytes

    Joined:
    Jun 2, 2008
    #2
    check wifi works in store

    check light leaks

    check 3g works

    make a test call.


    all should be good if the above works. referbs are hand put together so theoretically have tighter quality control than new phones
     
  3. dalvin200 macrumors 68040

    Joined:
    Mar 24, 2006
    Location:
    Nottingham, UK
    #3
    this is with actual Apple UK or just to an Apple Store in the UK?
     
  4. spikescot2005 thread starter macrumors member

    Joined:
    Oct 23, 2008
    Location:
    Scotland, Glasgow
  5. spikescot2005 thread starter macrumors member

    Joined:
    Oct 23, 2008
    Location:
    Scotland, Glasgow
    #5
    Got a straight swap no questions asked.

    Not sure if its a new iphone or a referb. as i didn't see the box. Is there anyway to find this out.

    Thanks in advance
     
  6. Pixellated macrumors 65816

    Joined:
    Apr 1, 2008
    #6
    What store did you go to if you don't mind me asking? The one in Bluewater always replace my phone no questions asked too.
     
  7. spikescot2005 thread starter macrumors member

    Joined:
    Oct 23, 2008
    Location:
    Scotland, Glasgow
    #7
    The one in Glasgow
     
  8. jonnyb macrumors 65816

    Joined:
    Jan 21, 2005
    Location:
    London, UK
    #8
    It'll be a refurb. Replacements for faults are always refurbs unless there are exceptional circumstances.
     
  9. neiltc13 macrumors 68040

    neiltc13

    Joined:
    May 27, 2006
    #9
    I really resent some of the staff in there. Their attitude is horrible and often it can take a long time to be served even if you have an appointment.

    I returned a Cinema Display because of a faulty Magsafe and they were convinced I was doing something wrong, until they tested it on their MacBook and it didn't work either. I got a replacement, but the way they approached the problem was not ideal.
     
  10. spikescot2005 thread starter macrumors member

    Joined:
    Oct 23, 2008
    Location:
    Scotland, Glasgow
    #10
    They were really good when i went in and really helpful.
     

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