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BigJohno

macrumors 65832
Original poster
Jan 1, 2007
1,502
669
San Francisco
Today I have had a ton of apps crash randomly in SL. Safari, Firefox, preview, mindmanager, pages have all crashed numerous times. Is it just me or are other people having reliability problems. I know apps crash but I have never really had a problem with it on other versions of osx...
 
Today I have had a ton of apps crash randomly in SL. Safari, Firefox, preview, mindmanager, pages have all crashed numerous times. Is it just me or are other people having reliability problems. I know apps crash but I have never really had a problem with it on other versions of osx...
Nope, it's not just you. A lot of people are having problems with apps crashing after performing the upgrade to Snow Leopard. The answers I keep getting to fix the issue is to either create a new user account or do a clean install of Snow Leopard. Some people told me that a hardware problem might be at play here as well.

Personally I think Apple screwed up. The upgrade to Snow Leopard is causing problems with a lot of users (i.e. Apps crash when performing certain tasks). I shouldn't have to perform a clean install to fix issues. I might as well go back to Windows if this is the way its going to be from now on.
 
Nope, it's not just you. A lot of people are having problems with apps crashing after performing the upgrade to Snow Leopard. The answers I keep getting to fix the issue is to either create a new user account or do a clean install of Snow Leopard. Some people told me that a hardware problem might be at play here as well.

Personally I think Apple screwed up. The upgrade to Snow Leopard is causing problems with a lot of users (i.e. Apps crash when performing certain tasks). I shouldn't have to perform a clean install to fix issues. I might as well go back to Windows if this is the way its going to be from now on.

That would be lame if we had to do a clean install. Thats not like Apple. I hope they come out with a update because of this. Just now I was trying to convert pdf files to jpegs through preview and every other time it would crash. AHhh so frustrating. After 2 years of development you think they would have done a better job. They didn't even change that much from leopard! Come on Apple. How can I do my work if everything is F*^cking up all the time!
 
Prior to Snow Leopard

Before this update my IMac, MacBook Pro and MacPro all ran flawlessly. PS, Quark, Preview, Safari, everything cruised along just fine.

NOW after the update to 10.6 and 10.6.1, crashes routinely occur in PS, Preview and on occasion Safari.

Has not occurred in Quark on the MacPro yet....knock on wood.

But PS on the Imac crashes all the time when saving and opening files. The problem has progressively gotten worst. At first it would happen on occasion but now it all the time. (cache problem?) I have repaired permissions no success.

Received the following from Adobe…
Hello Gary,
Thank you for contacting Adobe® Web Support for assistance with Adobe Photoshop® CS4.
I understand that after upgrading your operating system, Photoshop crashes when trying to open and save files.
This is a known issue, and Adobe is actively working with Apple® to resolve it. I have included a link to a technical document for this issue:


Any ideas out there?
 
In the same boat...

Ya, this Snow Leopard update is killing me. My production studio has ground to a halt because of apps crashing (particularly embarrassing when a client is in the room).

I'm seeing scattered reports of these crashes around the web, but I don't think many people have taken them too seriously. Hopefully, if we raise enough stink about it, Apple will acknowledge the problem.

Adobe mentioned the problem here:

http://kb2.adobe.com/cps/506/cpsid_50654.html

So far it's all speculation on what is causing the problem but there appears to be no particular hardware/software configuration that is contributing (at least what they've found so far).

I DESPERATELY hope they issue a fix soon. I'm switching back to leopard this week. What a waste.
 
I'm also having crash problems with pretty much every app that saves to the harddrive. (Right click save as in opera and safari, saving text files in textedit, saving script files in matlab, etc )

I've tried repairing permissions, rebuilding the font cache, removing the system and user caches, none have worked.

Any ideas on what's causing this? It can't be a big thing because it seems to be affecting very few people
 
Ya, this Snow Leopard update is killing me. My production studio has ground to a halt because of apps crashing (particularly embarrassing when a client is in the room).

I am one of the majority of those who did a SL upgrade without any problems. In fact, I never had any problems with Apple updates. Nevertheless, I always make a clone (I personally use SuperDuper!) of my system before any major update in order that it may be quickly (within 90 minutes) restored to its pre-update/upgrade state if problems arises. A clone could also be used as a guinea for a OSX update/upgrade to confirm all is well prior to applying it to your main drive.

While it's clear that SL has been problematic for many systems, there is really no excuse for allowing a business that relies so much on a computer to grind to a halt because an OSX update didn't work...:eek:
 
Snow Leopard is a joke, so as not not to come up with a completely new OS. Apple is too busy with the iPhone & app store. This was never in the picture. There was supposed to be a completely new OS by end of 09' - not the half baked Snow Leopard. I bought it, but after hearing all the complaints and problems, never installed it. Don't want to redo my system. I also have Quark & CS4 and I heard even with the printer updates that some HP's won't work.
 
Just as a follow up.

I ended up creating a new user account on the same machine and moved everything over. The crashes have stopped. Apparently when the upgrade was done to Snow Leopard, it corrupted something in the main admin account. I would bet this is the issue a lot of folks are having.

A clean install does not necessarily solve the problem. Creating a new user account may be all that is needed.
 
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