Apps stuck and won't download or cancel

Discussion in 'iOS 10' started by daijholt, Nov 17, 2016.

  1. daijholt macrumors 6502a

    daijholt

    Joined:
    Jun 14, 2013
    Location:
    Wales, UK
    #1
    strange one here.

    I did a restore to my 7 plus then restored my backup. Naturally it downloaded my apps for me in the process.
    Some apps however didn't download so I cancelled them. Now these are forever stuck with the "downloading" circle in the App Store, even though they're nowhere to be found on my device or the home screen. Pressing stop does absolutely nothing. They've been this way for a week.

    Image attached for clarity on what I mean.

    Ideas?
     

    Attached Files:

  2. sbailey4 macrumors 68030

    sbailey4

    Joined:
    Dec 5, 2011
    Location:
    USA
    #2
    Assume you closed the app store and/or rebooted the device? Maybe even a hard boot if soft boot didnt help.
     
  3. addamas macrumors 6502

    addamas

    Joined:
    Apr 20, 2016
    #3
    Reboot should fix it (for me it works all the time )
     
  4. daijholt thread starter macrumors 6502a

    daijholt

    Joined:
    Jun 14, 2013
    Location:
    Wales, UK
    #4
    Yes to both above posts, however Backing up then Erasing content and settings, then restoring the backup fixed the issue. PITA, but a necessary step to fix this annoying bug. This was the only thing that fixed it it seems.

    I tried signing out of iCloud and the App Store, which changed the download icon on the affected apps to their normal prices, but the minute I signed back in they went straight back to the downloading icon. Bizarre,
     

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