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Gabri

macrumors member
Original poster
Aug 21, 2011
37
1
I'm having a problem updating Apps from the App store. When I click update the update button turns into "installing" for like 1 sec & then it stops & it back to "update".

I tried to update through iTunes & I get this error http://cl.ly/image/2Y3Z3S3x1c1H?

my phone is 4s & i'm on iOS 6.0.1
 
Yeah, I've had that before
If its an app with no data, then delete it and download it again
Or, update it in iTunes on your computer then sync your phone
 
Just read your other thread and the suggestion was to wipe and restore the phone! Madness!

If anything, first try a reboot, failing that, try my methods above
 
Tried a re-boot and also restoring settings, but no joy. I also tried deleting the apps that wanted to update and re-install them. Strange I can download new apps, but anything I have downloaded before will not download. It is so weird!
 
I got this from another user on the Apple community boards after posting that i may restore my phone. Looks like we are going to have to wait for a fix from Apple;

according to most reports, it all seems related to something gone wrong with at least a large part of Apple Store accounts. Therefore I wouldn't restore the phone at all, it's not something on the device, I get similar errors from whatever angle I access Apple's Store(s). I'm facing the following issues:

No updates from iTunes (error 11111)
No updates from iPhone 4s or iPad 2 (the empty update bar appears on the app's icon and then disappears immediately)
No updates from App Store on my Mac (error "MZCommerce.JmsSendError_message")

As most other users, I can still download brand new apps, it's just updates that don't work. No restore/reinstall should solve the problem until the guys working at the Apple's e-commerce system get this bug sorted out in their servers.
 
Good to know I'm not the only one with this issue.

I've been experiencing this for the last 2 days. Extremely annoying.
 
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