Apps Updating problem.

Discussion in 'iOS 6' started by Gabri, Nov 19, 2012.

  1. Gabri macrumors member

    Joined:
    Aug 21, 2011
    #1
    I'm having a problem updating Apps from the App store. When I click update the update button turns into "installing" for like 1 sec & then it stops & it back to "update".

    I tried to update through iTunes & I get this error http://cl.ly/image/2Y3Z3S3x1c1H?

    my phone is 4s & i'm on iOS 6.0.1
     
  2. northernbaldy macrumors 6502a

    northernbaldy

    Joined:
    Jan 13, 2010
    Location:
    the north, UK
    #2
    Yeah, I've had that before
    If its an app with no data, then delete it and download it again
    Or, update it in iTunes on your computer then sync your phone
     
  3. jsnmac macrumors newbie

    Joined:
    Nov 10, 2012
    #3
  4. northernbaldy macrumors 6502a

    northernbaldy

    Joined:
    Jan 13, 2010
    Location:
    the north, UK
    #4
    Just read your other thread and the suggestion was to wipe and restore the phone! Madness!

    If anything, first try a reboot, failing that, try my methods above
     
  5. jsnmac macrumors newbie

    Joined:
    Nov 10, 2012
    #5
    Tried a re-boot and also restoring settings, but no joy. I also tried deleting the apps that wanted to update and re-install them. Strange I can download new apps, but anything I have downloaded before will not download. It is so weird!
     
  6. jsnmac macrumors newbie

    Joined:
    Nov 10, 2012
    #6
    I got this from another user on the Apple community boards after posting that i may restore my phone. Looks like we are going to have to wait for a fix from Apple;

    according to most reports, it all seems related to something gone wrong with at least a large part of Apple Store accounts. Therefore I wouldn't restore the phone at all, it's not something on the device, I get similar errors from whatever angle I access Apple's Store(s). I'm facing the following issues:

    No updates from iTunes (error 11111)
    No updates from iPhone 4s or iPad 2 (the empty update bar appears on the app's icon and then disappears immediately)
    No updates from App Store on my Mac (error "MZCommerce.JmsSendError_message")

    As most other users, I can still download brand new apps, it's just updates that don't work. No restore/reinstall should solve the problem until the guys working at the Apple's e-commerce system get this bug sorted out in their servers.
     
  7. Orlandoech macrumors 68040

    Orlandoech

    Joined:
    Jun 2, 2011
    Location:
    Salt Lake City, UT
    #7
    Good to know I'm not the only one with this issue.

    I've been experiencing this for the last 2 days. Extremely annoying.
     
  8. RandomGuy26 macrumors regular

    Joined:
    Sep 25, 2009
    #8
    same

    Same issue with my iphone too.. annoying
     
  9. TouchMint.com macrumors 68000

    TouchMint.com

    Joined:
    May 25, 2012
    Location:
    Phoenix
    #9
    Apple is pretty quick about getting this type of stuff fixed. Good thing you can still download new apps tho =)
     
  10. Orlandoech macrumors 68040

    Orlandoech

    Joined:
    Jun 2, 2011
    Location:
    Salt Lake City, UT
  11. jsnmac macrumors newbie

    Joined:
    Nov 10, 2012
    #11
    All is now working with my accounts. Looks like Apple has fixed the issue.
     

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