Apps with Touch ID authentication

Discussion in 'iOS Apps' started by Tony763, Sep 26, 2015.

  1. Tony763 macrumors newbie

    Joined:
    Sep 26, 2015
    #1
    Since upgrading to a 6S from a 6, SOME of my apps have lost Touch ID authentication capability. They work but the ability to just login with Touch ID is missing. Do the developers need to update these apps to recognize that the device has touch id capability? or would it be cause by doing a restore via iTunes?
     
  2. AlliFlowers Contributor

    AlliFlowers

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    Jan 1, 2011
    Location:
    L.A. (Lower Alabama)
    #2
    Maybe you just need to re-establish with your new phone. I did an iTunes restore from my 5s to my new 6s, and had no problems. Had to reauthenticate with USAA, but no problem with LastPass or DataVault.
     
  3. Tony763 thread starter macrumors newbie

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    Sep 26, 2015
    #3
    re-establish? I bank through Wings Financial and their fingerprint option disappeared. Same for US Federal. Anyone have the same issue?
     
  4. leesweet macrumors demi-god

    leesweet

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    Feb 1, 2009
    Location:
    Northern Virginia, USA
    #4
    Not really. AmEx app works fine. Others do also that I have. Unless you perhaps downloaded an app update or it's an iOS 9 issue? Was your 6 on 8 or 9?
     
  5. Tony763 thread starter macrumors newbie

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    Sep 26, 2015
    #5
    My 6 was on 9.0.1 and before i reset it, those apps are the same version and touch id authentication is there. Yesterday my wife upgraded to a 6S as well, seems like those apps lost their touch ID capability because we set her phone up as new.
     
  6. leesweet macrumors demi-god

    leesweet

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    #6
    Stupid question but I assume you've re setup Touch ID completely for everything? I had to turn it back on for home screen, App Store, etc. Then when apps were reloaded some of them had to have the Touch ID option reenabled. (Weird process here. Some of my apps were restored with backup, some came down as new from App Store so options weren't as I had them before.)

    If you've checked all of that, then I've no clue. :)
     
  7. Tony763 thread starter macrumors newbie

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    Sep 26, 2015
    #7
    Most apps was restored but everything works fine except for the Touch ID authentication capability. Its strange because i redownloaded US Federal app again and now its got the touch id authentication but for Wings Financial, no.
     
  8. thekb macrumors 6502a

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    May 8, 2010
    #8
    On the subject of apps that use Touch ID, I'm coming from a 5 and this is my first experience with it. I'd love to use Touch ID to open financial apps, but I know my kids will want to set their fingerprints to open the phone as well. Is it possible to specify certain registered Touch ID fingerprints to access certain apps? So the kids can get into the phone, but not the financial apps?
     
  9. Tony763 thread starter macrumors newbie

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    Sep 26, 2015
    #9
    I don't think you can specify a certain fingerprint for authentications but it would be cool if possible
     
  10. leesweet macrumors demi-god

    leesweet

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    #10
    Yeah, that's like having separate users for the iPad. No and/or not yet. All of these devices are treated as personal. I know a lot of people want to be able to wall off things like that.

    As for the OP issue, makes no sense at all. Touch ID apps usually only depend on their having passwords that work and then you can add Touch ID.
     
  11. AlliFlowers Contributor

    AlliFlowers

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    #11
    Give your kids the password to open the phone. You can still use your TouchID for the apps.
     
  12. leesweet macrumors demi-god

    leesweet

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    #12
    Well, yeah, but if they're smart enough they can update Touch ID with the password. :)

    Ya never know...
     
  13. thekb macrumors 6502a

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    May 8, 2010
    #13
    Yeah, that's the problem. There really ought to be a way to limit certain finger prints for certain purposes.
     
  14. Tony763 thread starter macrumors newbie

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    Sep 26, 2015
    #14
    Some of my apps are that way, where you login first then go to the settings to add Touch ID authentication but it's not that way with Wings Financial. I was able to contact the webmaster and at least he's relating my issue towards the group that is responsible for the iOS app. We exchanged some emails back and forth and it seems like they are willing to do what's necessary to fix the problem I have.
     
  15. leesweet macrumors demi-god

    leesweet

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    #15
    Interesting... Like to know what they work out and why it stopped working!
     
  16. Spink10 macrumors 601

    Spink10

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    Nov 3, 2011
    Location:
    Oklahoma
    #16
    LastPass now won't let me use Touch ID to unlock it. It's toggle is turned on but it's requiring my password. Maybe iOS 9 broke this? This is only my Air 2 and iPhone 6S Plus and IPhone 6 Plus.
     
  17. Tony763 thread starter macrumors newbie

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    Sep 26, 2015
    #17
    I sometime wonder if its an iOS 9 issue but my 6 was upgraded to 9 and the apps still works fine. I believe its the developer that needs to update their app.
     
  18. Spink10 macrumors 601

    Spink10

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    Nov 3, 2011
    Location:
    Oklahoma
    #18
    Yeah - I have contacted Lastpass about my problem with their Touch ID.
     

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