AppStore not working via 4G

Discussion in 'iPhone' started by Kerry78, Apr 27, 2017.

  1. Kerry78 macrumors member

    Kerry78

    Joined:
    Sep 14, 2016
    #1
    My AppStore on my iPhone 7 doesn't seem to load if I use 4G but it works if I use wifi is this a bug?

    Anyone else get this?
     

    Attached Files:

  2. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #2
    Is this a new development on a device you have had for a while or is this a new device/OS/etc.?
     
  3. Kerry78 thread starter macrumors member

    Kerry78

    Joined:
    Sep 14, 2016
    #3
    I only discovered it last night but it's been the same all day but it connects on wifi

    Phone was a launch day iPhone 7 never had a issue with it it was updated a few week ago with latest update
     
  4. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #4
    Have you tried restarting your phone?

    Have you made sure that the App Store has permission over cellular? (Settings>Cellular> Use cellular data for _______)

    If the above don't work, perhaps try resetting your network settings.
     
  5. Kerry78 thread starter macrumors member

    Kerry78

    Joined:
    Sep 14, 2016
    #5
    Im going to reinstall the software later that's bound to sort it I think thanks Will

    Bit of a strange thing to happen
     
  6. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #6
    That's a bit of a nuclear solution to a small problem. You may want to try the above or resetting network settings:
    Settings>General>Reset>Reset Network Settings

    Before reinstalling entire OS.

    Either way, you're welcome and best of luck.
     
  7. Kerry78 thread starter macrumors member

    Kerry78

    Joined:
    Sep 14, 2016
    #7

    That seemed to sort it out thanks for posting that at least I can forget the headache process of a reinstall
     
  8. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #8
    Great! Glad you got it sorted.
     
  9. Kerry78 thread starter macrumors member

    Kerry78

    Joined:
    Sep 14, 2016
    #9
    Yup have a great evening and thanks
     

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