AppStore not working via 4G

[Kerry78]

My AppStore on my iPhone 7 doesn't seem to load if I use 4G but it works if I use wifi is this a bug?

Anyone else get this?

 

[willmtaylor]

My AppStore on my iPhone 7 doesn't seem to load if I use 4G but it works if I use wifi is this a bug?

Anyone else get this?

Is this a new development on a device you have had for a while or is this a new device/OS/etc.?

 

[Kerry78]

Is this a new development on a device you have had for a while or is this a new device/OS/etc.?

I only discovered it last night but it's been the same all day but it connects on wifi

Phone was a launch day iPhone 7 never had a issue with it it was updated a few week ago with latest update

 

[willmtaylor]

I only discovered it last night but it's been the same all day but it connects on wifi

Phone was a launch day iPhone 7 never had a issue with it it was updated a few week ago with latest update

Have you tried restarting your phone?

Have you made sure that the App Store has permission over cellular? (Settings>Cellular> Use cellular data for _______)

If the above don't work, perhaps try resetting your network settings.

 

[Kerry78]

Have you tried restarting your phone?

Have you made sure that the App Store has permission over cellular? (Settings>Cellular> Use cellular data for _______)

If the above don't work, perhaps try resetting your network settings.

Im going to reinstall the software later that's bound to sort it I think thanks Will

Bit of a strange thing to happen

 

[willmtaylor]

Im going to reinstall the software later that's bound to sort it I think thanks Will

Bit of a strange thing to happen

That's a bit of a nuclear solution to a small problem. You may want to try the above or resetting network settings:
Settings>General>Reset>Reset Network Settings

Before reinstalling entire OS.

Either way, you're welcome and best of luck.

 

[Kerry78]

That's a bit of a nuclear solution to a small problem. You may want to try the above or resetting network settings:
Settings>General>Reset>Reset Network Settings

Before reinstalling entire OS.

Either way, you're welcome and best of luck.

That seemed to sort it out thanks for posting that at least I can forget the headache process of a reinstall

 

[willmtaylor]

That seemed to sort it out thanks for posting that at least I can forget the headache process of a reinstall

Great! Glad you got it sorted.

 

[Kerry78]

Great! Glad you got it sorted.

Yup have a great evening and thanks