ARD Admin issues with Maverick

Discussion in 'Mac Apps and Mac App Store' started by jrb, May 20, 2014.

  1. jrb macrumors newbie

    Jan 27, 2011
    Since updating to 10.7.2 whenever I use the observing multiple screen function not all screens appear, and yes I have changed the slider from 1 to 50 to see if that helps.
    For example I can see 4 screens but not 5 but I can see 6. I can see 10, 12, and 15 but not 11, 13, or 14. If I move the qty slider below the number I want to observe than it will show all the computers I am observing but in a 2nd or 3 screen that I have to scroll or auto advance to.
    The header at the top of the window will show the right count.

    I have purged and reinstalled ARD with no effect, and reimaged my machine and reinstalled ARD also with no effect.

    I am using a 2012, 13" mac pro with 8gigs of ram. I also have seen this on my aux laptop which is an early release 11" mac air also running Maverick.

    Backing down to 10.7 or 10.8 is not an option at my job.
  2. chrfr macrumors 604

    Jul 11, 2009
    This is a bug in the latest ARD 3.7.2, not specific to 10.9.x.
    You can work around it by choosing even numbers of clients to view or probably by backdating Remote Desktop to an older version. This of course will bring other bugs.
    I know that this bug has been filed with Apple so they are aware of it.
  3. jrb thread starter macrumors newbie

    Jan 27, 2011
    Thanks I didn't think I had updated to 3.7.2 when I saw the issue but I could have.

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