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AppleFan360

macrumors 68020
Original poster
Jan 26, 2008
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Let me be a bit more specific. I purchased 2 iPhone 6S's from Apple to be used on AT&T. They were upgrades from my iPhone 6. I paid for them outright. They came with an AT&T sim and I activated them on AT&T on my previous phone number.

Over the weekend I was doing a restore on one of the phones to fix a possible software issue. When I plugged the phone into iTunes and erased the phone, the screen "Your phone has been unlocked" appeared.

So, does this mean when you purchase the phone and do not use any payment system (like AT&T's Next) you get the phone unlocked?
 
Ok, let's review this.
Phones that are bought from Apple store and paid in full are unlocked.
Verizon iPhones are unlocked out of the box regardless.

That's about it.
 
Let me be a bit more specific. I purchased 2 iPhone 6S's from Apple to be used on AT&T. They were upgrades from my iPhone 6. I paid for them outright. They came with an AT&T sim and I activated them on AT&T on my previous phone number.

Over the weekend I was doing a restore on one of the phones to fix a possible software issue. When I plugged the phone into iTunes and erased the phone, the screen "Your phone has been unlocked" appeared.

So, does this mean when you purchase the phone and do not use any payment system (like AT&T's Next) you get the phone unlocked?

Yes whenever you buy them outright they are unlocked.
 
iPhones bought at the Apple Store physical retail stores with the iPhone Upgrade Program (24-month installment plan) are unlocked.

For iPhones bought at carrier stores (even at full price), it depends on the carrier.
 
For iPhones bought at carrier stores (even at full price), it depends on the carrier.
Carriers can no longer deny you an unlock if you have completely paid for the device. You may have to go through a few extra steps but they have to unlock it.
 
Carriers can no longer deny you an unlock if you have completely paid for the device. You may have to go through a few extra steps but they have to unlock it.

I bought 2 phones from AT&T at full price at the same time. Both phones are locked, so I requested for AT&T to unlock. They unlocked one but refused to unlock the 2nd phone. I'm going to buy the phones at Apple and return the AT&T one. Their loss for refusing to unlock.
 
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First time they said account number did not match. Second time they said I haven't fulfilled my contract.
 
If possible I would stroll into your local AT&T store and speak to the manager.
They should be able to clear up any of those details.
Sometimes in person works better.

It just wasn't worth the trouble to me. Apple had SIM Free phones in the exact same model and size I wanted. I bought it from AT&T because I happened to be there and they had it in stock. I didn't realize I would have so much trouble requesting an unlock.
 
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