Are any of you beginning to hate Apple, for whatever reason?

Discussion in 'Apple, Inc and Tech Industry' started by hotpotato123, Oct 19, 2014.

  1. jonen560ti macrumors member

    jonen560ti

    Joined:
    Dec 29, 2015
    #251
    quite far from it. i believe Apple owes the consumers nothing and consumers owe Apple nothing. consumers should never give money to businesses(in this case Apple) out of sentimental reasons and expect them to reciprocate their feelings later. in any given scenario, companies will cater to the groups who will earn them the most money, even if that means ignoring a group that has historically supported them and have strong feelings for the company. profits always win out in the end. as such, consumers should as well be 100% focused on their own satisfaction when buying products. rather than being a loyal customer
     
  2. I7guy macrumors P6

    I7guy

    Joined:
    Nov 30, 2013
    Location:
    Gotta be in it to win it
    #252
    We've been an apple family since 2010 and we are happy customers and always Apple has done the right thing.
     
  3. Hanson Eigilson macrumors regular

    Joined:
    Sep 19, 2016
    #253
    Yeah, to my own surprise I'm starting to hate the company that i have trusted to create my entire computer lineup, and and my work :confused:

    1. When we enter into this closed ecosystem we buy into the unspoken promise that they wont eventually shaft us for it. But clearly they do
    2. The rubbercoating on their cables is horrible, so you look around for 3rd party replacements, and apple responds to that with their MFI program, instead of actually improving the faulty cables, and it becomes doubly frustrating. Now they ditch the headphone jack, further extending the frustrating apple ecosystem lockin with lightning headphones with many sideeffects that only have upsides for apple, and only have downsides for the consumer. And it becomes a sneaking feeling of them trying to "fence you in" and shaft you.
    3. Things does not work reliably anymore. Airplay is flakey, security management is flakey, notes get sectretly eaten by the notes app (or icloud) , icloud, backwards code compatibility.
    4. I'm losing belief in the idea of your data being "safe" with apple, photo management is bad, they drop backwards dataformat compatibility trying to come off as "cool" meanwhile real people actually need those for work no matter how cool or uncool they are.
    5. Their war against ports is frustrating, and the cool macbook guy from the commercials looks comical in real life all too often with all his dongles compared to the windows guy that simply plug stuff in the industry standard ports, that work!!!!
    6. Their take on flat design is the worst in the industry from a UX perspective but it is probably the nicest to look at as a piece of art in and of itself. Problem is that my iphone (or to a lesser degree macbook) is not of any use to me as a piece of art. I do not hang it on the wall!!!!!
      My iphone is actually used to get stuff done, and i want it to respond predictably. It is starting to seem to me like apple is qualifying their user interface from paper printouts, saying "yeah that looks great!!!!" when evaluating a piece of an app, without actually doing usability testing, without ANY consideration for the customers that actually use this piece of functionality to get work done.
      The upside for them is that their products are likely to do well in commercials, most reviews and looking over your friends shoulder, the downsides is that consumers are frustrated when they need to get their work done beyond the most basic functions
    I'm starting to doubt if I have confidence in their technical skills, i'm absolutely unsure how far they will go to extort more money by degrading functionality and i have NO faith that they will try to use compatible dataformats suitable for long term work. Yes i'm starting to hate them and my next computer will be the best PC money can buy o_O
     
  4. kingtj macrumors 68020

    Joined:
    Oct 23, 2003
    Location:
    Brunswick, MD
    #254
    Yeah.... Largely valid complaints, sadly. I'm going to have to say though, as someone who supports and works with Windows PCs all day long during the week? I still have as many, if not more hassles on that side of the OS fence.

    Just last weekend, I had a user tell me, "I can't use my Microsoft Edge browser in Windows 10 anymore! All of a sudden, it started closing itself about 1 second after I launch it." Turns out, I had to dig to find instructions on how to delete the whole application out of a hidden, cryptically named folder, followed by issuing a 3 line long command in Windows "PowerShell" (only after launching PowerShell with administrator rights) to make it re-download Edge and install it again.

    I've also been struggling with such issues as bluetooth Microsoft branded mice not staying reliably connected to Microsoft Surface Pro 4 computers. (I'm told this is common because "Microsoft has some real QA problems with a lot of its accessories." and I should just buy another mouse and try again.) And for that matter, the Surface Pro 4 that my workplace standardized on has questionable reliability overall. We've already had one where the front-facing webcam in it stopped working, and another where the microphone stopped working. Still another has random, weird video sync problems when you attach 2 displays to it via the dock.

    I guess what I'm saying is -- I think the whole computer industry suffers from a lack of concern about quality and a mentality that everything is disposable. Apple users are angry because for so long, most of us felt Apple was above all of that. Now, I think they've descended into the "norm" for the industry as a whole....

    I will say, I *never* really trusted Apple with cloud services. From the early days of iDisk in OS X, it was known for sluggish performance and reliability issues. They botched the iCloud launch badly enough to bring the wrath of Steve Jobs down on the whole division. And ever since, I don't think they've ever really proven ANY of their cloud initiatives are very solid. The headaches with iTunes Music Match and then Apple Music further illustrate it. Honestly, providing good, solid cloud services that millions of people will use on a regular basis requires a LOT of resources on the back end. I think Apple sorely underestimated just how much was needed -- and it feels like every time they build a new data center and expand, they add some new cloud based thing that leaves them short of resources again. The only people making cloud work really well are folks who have a WHOLE business wrapped around it, like Google, Amazon or DropBox.



     
  5. Hanson Eigilson macrumors regular

    Joined:
    Sep 19, 2016
    #255
    thinking about it I was shocked to realize I'd love to have back windows annoyances in return for getting rid of business breaking apple issues. Many years ago when I used windows for work i was never in any doubt that they would seek industry standards, remain backwards compatible or that my data would be safe with them (excluding malicious software), even if it was annoying to use it, and with vista and later windows 7 the interface got still more....unappealing to me, but the fundamentals were always solid.

    With apple it seems like they ONLY focus on eliminating the little annoyances, their peripherals always work (or always used to work?) but the fundamentals are just not there anymore, they cannot be trusted to maintain dataformat compatibility, any data heavy cloud service and they discourage use of the filesystem for users to manage that stuff for yourself. The only way i can understand this is that the leadership in apple care mostly about how well their products present themselves in the store or in demonstrations, but carry few illusions or ambitions of actual real world performance. There was a time when i would never even question if apple would sabotage their users efforts to manage their own files in order to push cloud services, but i'm just not sure anymore.

    what i'm saying is that while i did experience many hassles on windows they were relatively small, benign and never hidden, on the opposite side mac hassles seem to be at the very core, many of them a matter of strategy and many more silently hidden fails that should have lead to a crash or bluescreen but instead it's silent fails that breaks data with no warning, log or failmessage.

     
  6. Ebenezum macrumors 6502a

    Joined:
    Mar 31, 2015
    #256
    I have been concerned with changes Apple has made in file formats, for example current iWork is no longer based on xml and I'm not sure what will happen if Apple decides to abandon iWork. It seems to be impossible to open files created on current versions of iWork if one loses access to software for some reason.

    I plan to use iWork 09 for now but in the long run its possible I have to completely abandon Apple software.

    As for iCloud I don't use it because I don't trust it at all, Apples record with Cloud services isn't exactly stellar.
     
  7. Hanson Eigilson macrumors regular

    Joined:
    Sep 19, 2016
    #257
    I feel your pain, but answer me this, what kind of company completely does this to it's customers ????
    And on top of issues like that, they do not even encourage you to manage files yourself, they hide them better and better in a million little way so you are left with business breaking incompatibilities and no way to recover because the files you needed were ignored or whatever by some secretary.
     
  8. Ebenezum macrumors 6502a

    Joined:
    Mar 31, 2015
    #258
    I have no idea why Apple decided to change the format. Maybe there are valid technical reasons but I haven't found any reliable information about the reasons behind the chance.

    I agree that it makes no sense that Apple is pushing for automatic file management, for consumer it might work but I can't work effectively in closed environment like iOS. I'm hoping Apple isn't going remove file management completely but Sierra has some troubling features like Optimised Storage.

    I could be wrong but I'm starting to suspect that $ is too high priority for Apple leadership, while Mac isn't a priority for Apple anymore I just don't see see any point in many of the changes made in OS X and Mac models in the last years (removing features from OS, glueing components in Macs etc.

    I don't know what I will do once my current Mac Pro 2009 dies, I have been thinking about Linux or BSD as alternatives but I have lot of investment in the software and it would painful to transition to another OS. Unfortunately given the direction Apple is heading I may have no other choice in the long term.
     
  9. DavidDoyle macrumors member

    Joined:
    Dec 11, 2013
    #259
    I sadly see Apple very differently than I did years ago. My list of issues:

    1) Neglect for Mac systems : I am now on my 2nd Macbook Pro (2012 retina) and also have a 2012 Mac Mini. My retina Macbook Pro is now 4 years old and I would have upgraded it before now if Apple had done things like updated it with later Intel processors, upgraded the GPU or reduced the overall size (shrinking the display bezel etc). My video work would really have benefitted. Seeing the Mac Pro as an ideal example there is no pride left in Apple anymore to give consumers the latest and greatest. When you're paying top pound/dollar you don't expect to compromise. With the current outdated line up there is no way I would consider updating any of my machines.

    2) Obsession with iPhone/Watch : In contrast to (1) and the howls of some who may say "Why would they update the Mac line each year when there's only minor improvement in CPU's" - how come the iPhone/Watch is different? There is little innovation yet an iPhone user can be sure there will be an updated model each year whether there is meaningful improvement or not. And don't get me started on how much engineering effort seems to be poured into bands.....

    3) Software quality : Having used Mountain Lion, Snow Leopard etc using Yosemite/El Capitan is such a disappointment. Bloated, inefficient and with plenty of serious bugs (Safari crashing my system being the worst, but terrible SMB is also high up there) there is a definite case of 'Core rot' within OS X/Mac OS development. I await Sierra with some caution. What's happened with initiatives like Metal? Why is Compressor still 32-bit, buggy and doesn't see any updates for years? Lots of products seem to just be languishing whilst a pointless feature like Siri is introduced to MacOS as a 'headline' upgrade feature because it's 'cool' or 'courageous' ;)

    4) Arrogance : 20 years ago I don't believe that any company would have been able to process transactions through other countries to reduce tax to the extent that Apple have. I understand their fiduciary responsibility to shareholders but this really is extreme. These arrangements were artificial and are unjustifiable yet Apple do not see any moral responsibility. I think people will look back and see these arrangements as being incredibly unfair. I believe that Apple and other companies now need a short sharp shock to reset their and other companies practices.

    In summary I now feel a bit disillusioned by Apple and am actively looking at moving to Windows/Linux for my systems in the future and a non-iPhone for when I need to replace my 5S. The Apple ecosystem was always a bit 'special' - cost more, compatibility issues, a bit of lock in - but it was worth it for quality and innovation. Both the quality and innovation seem to have fallen to the wayside and there is some considerable contempt for the customer and the countries they sell their products in.
     
  10. Phil in ocala Suspended

    Phil in ocala

    Joined:
    Jul 14, 2016
    #260
    +++++++++++++++++++++++
    WELL written...very well written.
     
  11. pth231 macrumors newbie

    Joined:
    Sep 9, 2015
    #261
    You could also say the same thing for the "strength" you find behind the word hate.
     
  12. Tech198, Sep 25, 2016
    Last edited: Sep 25, 2016

    Tech198 macrumors G5

    Joined:
    Mar 21, 2011
    Location:
    Australia, Perth
    #262
    When you see a company not treat map shares probably as it should.

    eg. In the Windows world. u would just click in "My computer" connect as admin if u need full access, and from then on anything u do has access to that share as well, even without password saved (this is only temporary during the session) while Windows is running

    Now, on mac, u connect to share as admin, *but unless u save password in key-chain which would compromise security all the time*, u would loose access as admin, when u moved away from the NAS and/or open iTunes..

    Its not that big a deal, and the "small" things shouldn't worry, *but* there are allot of small thing which do add up over time... The workaround is usually an app, or just stick with how it is..

    This kinda gets me as i have to re-think my brain as "ah, that's how Apple does it... Weird"

    Anyone always been in the Apple world would just take for guaranteed, this is how it always is... but if u even go outside the eco-system, u'd actually find a better logic world out there to play in.

    I agree in software quality... It seems dialog boxes errors reports are all clustered in the same "fix" kinda thing... As, its not specific enough to tell you.. why something failed. just gives u a general reason just happens to be the same reason for other errors too.

    Microsoft does the same thing.


    As Arrogance, I guess Apple is not the only one here that avoids taxes...
     
  13. pat500000 macrumors G3

    pat500000

    Joined:
    Jun 3, 2015
    #263
    It's possible that apple doesn't know what they are doing or felt inept.
     
  14. kingtj macrumors 68020

    Joined:
    Oct 23, 2003
    Location:
    Brunswick, MD
    #264
    Regarding network share drives in Windows ... If you have any decent-sized business/office environment using Windows Server, you should really be using Microsoft's Active Directory and domains. With that properly configured, the account you sign into your Mac with is authenticated by the Microsoft AD server and the share drives you connect to are always authenticated against with that same username/password you signed in with. (So as long as you have permission to them on the server, you get access to them as soon as you map them on the Mac.)

    In this configuration, you can tell the Mac that you want the account to be of the "mobile" type, as well. That way, the Mac saves a local copy of the login info and settings so the account still works when you're not connected to the office network, where the Active Directory server can see you trying to sign in.

    Otherwise, I understand what you're saying about the Mac wanting to store a password in the keychain all the time, before you can use it to connect to a share drive. But how is that really a security compromise? If you're given the password for that share, we can assume you're supposed to have access to it -- regardless of whether you memorize it in your head or the Mac stores it in an encrypted keychain file for your future convenience.



     
  15. dj23andMe, Oct 10, 2016
    Last edited: Oct 11, 2016

    dj23andMe macrumors member

    dj23andMe

    Joined:
    Feb 16, 2016
    Location:
    Seattle, WA
    #265
    Beginning to dislike Apple for switching its product designs to anorexic thin without letting customers know that earlier designs focused on productivity workloads will fall behind or discontinue (MBP=510 days, MacPro=1027 days) http://buyersguide.macrumors.com/#Mac
     
  16. BigBoyBmw760li macrumors member

    BigBoyBmw760li

    Joined:
    Oct 14, 2014
    Location:
    BOSTON
    #266
    I feel like ever since steve jobs died apple has been going steady downhill...
     
  17. TRDmanAE86 macrumors 6502

    TRDmanAE86

    Joined:
    Jan 27, 2015
    Location:
    New England
    #267
    Everywhere, my trust in both Apple and M$ and even Google have plummeted. With m$, the GWX upgrade really caused tons of stress and starting today, I have to patch my 8.1 Alienware manually.

    With Apple, i'm not a fan of the iPhone 6 losing it's headphone jack. That does not top my biggest frustraition; making it a burden to switch to Android (just wanted to try something new and switched last week December) . Currently dealing with texting issues with my friend. His phone still tries to text me via iMessage just because I used to have a old iPhone. I de-registrred it way before I switched and, still to this day, he cannot text me. Everyone else's iPhone has now converted from iMessage to sms but his, nope not his. Apple store and AT&T store are confused why this is happening.
     
  18. Rhonindk macrumors 68040

    Rhonindk

    #268
    It's the little things. The myriad of little things. Just wanting it to work without having to note the "oh by the way" or "have to do this to make that work" that continue to plague iOS.
    Latest pitas:
    1. Random calls just die even with a great signal on LTE (ATT)
    2. Can send >5 photos in an email (stock) but if saving photos from an email even though it says "save 7 images", only 5 will actually be saved. Anything >5 I have to save individually.
    3. Camera won't focus randomly on launch - have to kill and relaunch
    It's the little things :(
     
  19. navaira macrumors 68040

    navaira

    Joined:
    May 28, 2015
    Location:
    Amsterdam, Netherlands
    #269
    Yesterday we spent two hours trying to authorise an iPad Air 2 for iCloud after iOS 10 update. It said there was a code on trusted device. There wasn't. In the process of trying I accidentally "un-trusted" the iMac. Managed to get that code sent to our Android mobile, but the iPad code still wouldn't appear anywhere and there's no "send by SMS" option when you're authorising an iPad. Finally I ended up switching off two-factor authentication completely and now iPad works with iCloud. I would like to see a grandpa who bought Apple products because They Just Work doing that.
     
  20. Rhonindk macrumors 68040

    Rhonindk

    #270
    He'd do what mine used to do; "Hi! Do you have a minute? I am having a problem ..." ;)
     
  21. George Dawes macrumors 6502a

    George Dawes

    Joined:
    Jul 17, 2014
    Location:
    =VH=
    #271
    My thoughts EXACTLY

    From a creative genius and legendary salesman like Steve to a pen pushing boring dull uninspired %$%@ like Cook.
     
  22. navaira macrumors 68040

    navaira

    Joined:
    May 28, 2015
    Location:
    Amsterdam, Netherlands
    #272
    I'd take Cook over Cue and Ive any day to be honest... Jony's work looks like he's been having a burnout for a few years and the less said about Cue's stage productions, the better.
     
  23. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #273
    I'd take an itchy rash over Eddie Cue, I have no idea why he's still around
     
  24. Bollockser macrumors regular

    Joined:
    Oct 28, 2014
    #274
    I hate how Adobe Suite behaves on Mac. I'm dumping it and putting it on Windows.
    The Mac gives me the beachball everytime I open the Fonts menu on either an office or design program.
    I hate how painfully slow restart and shutdown times are.
    This is on a maxed out 2012 quad i7 Mini with 1TB Samsung 850 EVO and 16GB RAM.
    I'm going to only use my Mac partition for Apple-only programs, the rest of the time it's Windows because the Mac OS is so sluggish and bloated now.

    I hate Tim Cook's Apple.
     
  25. dj23andMe macrumors member

    dj23andMe

    Joined:
    Feb 16, 2016
    Location:
    Seattle, WA
    #275
    You are not alone with a beachballing Mac. Apple has taken it's eye off the Mac ball. Gushers of profits from iPhones are covering up mismanagement.
     

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