Are Apple Still Replacing Cracked MacBook Cases?

[Goftrey]

I've heard that Apple are still replacing CrackBook cases for free, even when they're out of warranty. I was wondering if anyone knew set-in-stone if they actually do or not? I just don't fancy traveling around town tomorrow with a laptop under my wings if I'm just going to be turned down. Cheers.

 

[Intell]

Yes, but only if the Macbook is still in the supported stage of its lifecycle. If it is a vintage device, they won't. Currently, the mid-2007 is the oldest Macbook that they'll replace.

 

[anotherarunan]

Got my late 07 white macbook case replaced around 6 months ago for free - if it helps!

 

[Brian Y]

As long as it's less than 4 years from the date of purchase (or first registration), yep!

 

[Goftrey]

Okay thanks for the replies. I went into my local Apple Store a couple of days ago and they basically said they'd do it for free, if the hard the part in stock, which they don't, and he says they're not restocking them anymore (obviously). So it looks like it'll have to be a DIY job. Just for reference mine's a late '06 C2D MacBook.

 

[chrisperro]

i went last week to see if they replace my first generation black macbook topcase and they said is a vintage product and they don't have any parts anymore, he said just go on ebay.

 

[Intell]

Okay thanks for the replies. I went into my local Apple Store a couple of days ago and they basically said they'd do it for free, if the hard the part in stock, which they don't, and he says they're not restocking them anymore (obviously). So it looks like it'll have to be a DIY job. Just for reference mine's a late '06 C2D MacBook.

That's rather silly. The late-2006 and the mid-2007 Macbook have the same topcase part number. The mid-2007 is still supported for right now. Guess Apple's stock of 2006 to mid-2007 Macbook topcases finally ran out. Even a late-2006 to late-2008 Macbook topcase would work. You'd just have different buttons in some areas.

 

[Brian Y]

That's rather silly. The late-2006 and the mid-2007 Macbook have the same topcase part number. The mid-2007 is still supported for right now. Guess Apple's stock of 2006 to mid-2007 Macbook topcases finally ran out. Even a late-2006 to late-2008 Macbook topcase would work. You'd just have different buttons in some areas.

Anything before 2007 now is Vintage. Whether it's the same part number or not, it's impossible for them to do a repair paperwork-wise - and no paperwork = no liability insurance = no repair.

You can do it yourself relatively quickly - takes about 10 minutes or so - most of which is spent removing the 18 screws holding a piece of plastic in!

 

[jwm2]

Quick question. I bought a mid 2009 white macbook yesterday on craigslist and it has some cracks and a big scratch in the middle of the screen. Due to the fact i'm the second (or third) owner of this unit will the local apple store do anything for me? Thanks

 

[Intell]

They will replace the topcase without question.

 

[jwm2]

Will they do anything about the big scratch on the screen? Just curious. The case isn't too bad so i'll prolly hold off on it unless they'll fix the scratch as well.

 

[one1]

My mid 2010 unibody top is cracking at the back near the hinges. I need to get it replaced if they will.