Are my pixels dead

Discussion in 'iMac' started by Sam*, Apr 28, 2007.

  1. Sam* macrumors regular

    Sam*

    Joined:
    Feb 14, 2006
    Location:
    UK
    #1
    on my 17" imac, two small black lines have appeared at the top and bottom of the screen?

    are these dead pixels?

    they appear black/greyish when the display is on

    but when its off they are more visible and are more white?

    any help appriecated
     
  2. polishmacuser macrumors 6502a

    polishmacuser

    Joined:
    Jan 17, 2007
    Location:
    Los Angeles
    #2
    i dont think these are dead or stuck pixels i would call apple
     
  3. Lovesong macrumors 65816

    Lovesong

    Joined:
    Sep 15, 2006
    Location:
    Stuck beween a rock and a hard place
    #3
    If they are visible when the display is on, they are not dead pixels. This sounds like a video card issue. Call apple, and they should replace the video card if the computer is in warranty.
     
  4. Sam* thread starter macrumors regular

    Sam*

    Joined:
    Feb 14, 2006
    Location:
    UK
    #4
    hmm thanks for advice

    another thing i tried was taking a screen shot and when i did, the shot would come up and the little line would not appear in the pic?

    is that normal?

    also its not seen in digitalcolor meter? it just tells me the color that is ment to be there?

    so im all confused?

    and im pretty sure its not dirt as i have tried getting it off using screen wipes and nothing happened?

    might give apple a ring tomorrow though if its still there
     
  5. scaredpoet macrumors 604

    scaredpoet

    Joined:
    Apr 6, 2007
    #5
    If the lines aren't showing up in a screen capture, then the problem is most likely with the display itself. Not dead pixels, but probably either a bad or broken connection, or even an issue with the video card. Best to call Apple.
     
  6. Luigi239 macrumors 6502a

    Joined:
    Jan 25, 2007
    #6
    Can you take an actuall photo of the monitor?
     
  7. Sam* thread starter macrumors regular

    Sam*

    Joined:
    Feb 14, 2006
    Location:
    UK
    #7
    the quality is poor and it looks just like a dot in the pic, but it is actually a line

    the actaully size is about the height of a letter

    i couldnt get one of the display turned off as poor lighting ment the pic didnt work
     

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  8. opik macrumors member

    Joined:
    Oct 25, 2005
    Location:
    Cupertino, CA
    #8
    Sam,
    I have the exact problem with my ibook G4, tell me what Apple said, if you take it to them.
     

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