Hi. I'm new to the forums. Let me first define what I mean by "GOOD": The printer just workspredictably, reliably, and consistently, year in and year out. It provides good quality black and white for text and realistic, balanced color for photos and graphics. The printer will use any good quality ink I choose to use, even if that means I refill my own ink cartridges. The manufacturer provides full support for Mac users, not support that is a patched or jerry-rigged version of what was obviously intended for Windows users. The manufacturer provides support by humans who speak English and actually know more about how to troubleshoot and diagnose a problem than I do...especially with their own equipment. ...and finally (this one is probably the toughest): The printer will print directly on CDs or DVDs. Maybe I'm missing something, but if there's an inkjet printer that doesn't fail to fulfill at least two or more of the above criteria, I'd surely appreciate someone tipping me off as to which printer it is. I've driven myself to a state of nearly total confusiondrooling, babbling, and grumblingfrom reading an endless succession of "reviews" by people who give their printers 4 or 5 stars (...or eggs, or whatever) after having used them for only a couple of days. Most of them seem completely oblivious to cost-of-ownership criteria. Apparently they don't mind paying exorbitant ink costs. I have read many more 1, 2, or 3-star reviews by people who've actually taken some time to use their printers for some months. They're at best only grudgingly satisfied users. Based on everything I've read (and my own dismal experiences with Epson and Canon printers), I've reached the following general conclusions: Printer manufacturers simply don't build their printers to last; rather, they build them for planned obsolescence. The entire (inkjet) printer manufacturing business model is based on the profitability of selling ink, not on the profitability of selling good quality machines. There have been no significant advances in inkjet printing technology for nearly a decade. The printers have more bells and whistles, but other than reductions in droplet size or the inclusion of multiple heads, the basic printing technology itself is the same. In other words, innovation is pretty much dead. There is something oddsome form of collusion, or at least legalistic terrorismthat prevents most printer manufacturers from providing their printers with the ability to print directly on CDs and DVDs. (I'm specifically referring to Canon's disabling CD/DVD printing functionality on the printers they sell in the USA.) I admit that I sound like a disgruntled user, but that's because I am. I won't catalog the problems I've had with Epson (horrible) and Canon (vastly better, but still a nightmare) here. I'd just like to know if there's anyone who can tell me about a printer that meets the criteria for a "GOOD" printer a I've defined it above. Thanks!