Are these 4 lines on my iPhone 6 screen normal?

justywusty

macrumors 6502
Original poster
Apr 10, 2009
304
221
Winnipeg, MB
Is this normal? My iPhone 5 doesn't have them. It's as if those 4 areas of the screen don't get oily but the rest of the screen does. No matter how hard I try to clean it it doesn't disappear. Should I return the phone for a different one?
 

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Korican100

macrumors 65816
Oct 9, 2012
1,112
437
okay are you saying those lines that look like oily blemishes won't come off? Then yea you probably want to return.
 

aPple nErd

macrumors 68030
Feb 12, 2012
2,605
255
Jailbreaks/IOS Hacks
Is this normal? My iPhone 5 doesn't have them. It's as if those 4 areas of the screen don't get oily but the rest of the screen does. No matter how hard I try to clean it it doesn't disappear. Should I return the phone for a different one?
Get it replaced. The coating on the screen is defective. Take it to the genius bar and they should replace it no questions asked.
 

Willis

macrumors 68020
Apr 23, 2006
2,259
4
Beds, UK
Try a dry lint free cloth and see if they come off? If you've done that already, yeah, go get it replaced.
 

justywusty

macrumors 6502
Original poster
Apr 10, 2009
304
221
Winnipeg, MB
Try a dry lint free cloth and see if they come off? If you've done that already, yeah, go get it replaced.
I already tried a microfibre cloth and it does take everything off the screen but as soon as I touch the screen with my hands those "smudge-free" lines appear and the rest of the screen gets oily. Seems like a defective oleopholic coating.
 

Willis

macrumors 68020
Apr 23, 2006
2,259
4
Beds, UK
I already tried a microfibre cloth and it does take everything off the screen but as soon as I touch the screen with my hands those "smudge-free" lines appear and the rest of the screen gets oily. Seems like a defective oleopholic coating.
Cool, get yourself down to a store and get it replaced. Remember to backup first! Sorry to see that happen to you though so early on. If you bought it from Apple directly (in store) you can request a return under the 14 days and get another retail boxed iPhone. If it was from the online store, just get in touch with them. If it was your carrier, mixed bag! Otherwise just go to the genius bar.

Remember if you want to return and replace under 14 days, bring the box and accessories too.
 

danilko1

macrumors 65816
Jun 21, 2010
1,033
303
It could be glue from the clear plastic cover it ships in.

I suppose you could take it in, and they will exchange it. However you could also try a few things first, but any of it might void your warranty.

1. WD40, spray some on a towel, and rub it on your screen, to see if it helps remove anything thats there. Do a test spot.
2. Goof Off, same thing. (stuff has an orange smell)
3. Last, acetone.

I have glasses, with anti-scratch/anti-reflective coatings. I had something on them that I couldn't get off. I thought they were scratched. I took them in to my optometrist. They used there "all-off" liquid and it cleaned them right up. I asked them what it was... Acetone. They said it's very bad for glasses with plastic frames, but since I had stainless, it wasn't a problem.

Anyway. Those are things you might try to clean the glass. I don't know if it would void the warranty. Or you could take it to the eye glasses place in the mall, and ask them to try cleaning it, like a pair of eye glasses, with whatever strongest stuff they have.
 
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