Arggh, won't activate!! [COLOR="Red"]Update: Solved.[/COLOR]

Discussion in 'iPad Tips, Help and Troubleshooting' started by Eldiablojoe, Mar 25, 2011.

  1. Eldiablojoe, Mar 25, 2011
    Last edited: Mar 26, 2011

    Eldiablojoe macrumors 6502a

    Eldiablojoe

    Joined:
    Dec 4, 2009
    Location:
    West Koast
    #1
    My sister in law is having an issue. She JUST got her first iPad, an iPad2. She runs Windows Vista home edition, and she has the updated iTunes 10.2.1.

    However, when she plugs the iPad into her iTunes, she gets a "iTunes cannot connect to the network, check your network settings." error message. She can't get into the iTunes store either.

    She can easily access the web and various sites via her IE.

    Any suggestions for trouble shooting this?

    Thanks!
     
  2. btbrossard macrumors 6502a

    Joined:
    Oct 25, 2008
    Location:
    Chicagoland
    #2
    Any firewall settings on the pc keeping iTunes from seeing the Internet?

    Any router firewall active?

    iTunes has to see the Internet to activate the iPad, so if you can get the store to work, the iPad should also start to work.
     
  3. Eldiablojoe thread starter macrumors 6502a

    Eldiablojoe

    Joined:
    Dec 4, 2009
    Location:
    West Koast
    #3
    Problem solved, thanks for your input. She hadn't downloaded updates from Microsoft since December.

    D/L and installation of 20-some odd published updates and a reboot solved the issue for her.
     

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