I ordered a new Macbook with standard shipping on Sunday and Fedex gave me a ship date of Jan. 17 - Jan. 19 and an estimated arrival date of Jan. 19 - Jan. 25. I checked the order status on Jan. 15, low and behold, my package has shipped! Great, it now shows an estimated arrival date of Jan. 16 (yesterday). The Macbook shipped from Bloomington, CA to Carson, CA. (I thought that Macbooks came from China though? ) Awesome, because Carson is only 10 miles or so from where I live and the Macbook was placed on the delivery truck at 7:25am, Jan. 16. I wait all day for the Macbook AND IT NEVER SHOWS UP. I call Fedex at 6:30pm and they inform me that their couriers stay out till 9:30pm. Okay. I double-check to see that my address is correct at Fedex.com, and it is, so I sit and patiently wait till 9:30. Of course, the package never shows up. I call Fedex again, and a very nice lady tells me that there was a "delivery exception" and that my address is incorrect! WHAT. I ask her to tell me what address they have on record, and she gives me my correct address. I tell her this, and she proceeds to tell me that she doesn't know what went wrong. She asks if I know of any problems that could've occurred (like if I live on a difficult-to-find street or anything), and I tell her no. She tells me she'll send the package out with a courier who knows the address and I should receive it by Jan. 19. I looked on Fedex.com, and it seems like my package never left Carson? It's showing up as being in Carson, which doesn't make sense, because if there was an attempted delivery in my city, wouldn't they leave the package in my city (there are several Fedex locations here)? Or since they couldn't find the address (morons!) they took it back to Carson? I'm not happy at all with FedEx's service. I was so thrilled that my Macbook was coming yesterday.