I've been pulling my hair out over this. Through the iTunes store I purchased a ringtone. iTunes downloaded it and put it in my MUSIC section. I checked the actual file and it is a M4a file. So, I copied the file to another location and changed the extension to M4r. Next I copied that renamed file to the Ringtone folder. But iTunes (Ver 9.03) doesn't see the file. I have also tried to do a "Add File to Library" but that doesn't work either. If I leave the file extension as M4a iTune sees it and puts it in the music section. Also, when the file was M4a and in the Music section I right clicked on it and selected Make a Ringtone. I then see the edit section open up at the bottom of iTunes. But I don't see how to save it at that point? What gives? What am I doing wrong?