Asks for computer password before putting programs in garbage can

Discussion in 'macOS High Sierra (10.13)' started by StarShot, Jul 18, 2018.

  1. StarShot macrumors 6502a

    StarShot

    Joined:
    Mar 31, 2014
    #1
    I'm running macOS 10.13.6 on my MBA. Suddenly in the last couple of weeks, if I try to delete a program, I get a prompt to enter my MBA password. Is this legit and a change from macOS before the latest upgrade?

    In additon, about a week ago I got a request to update Adobe Flash (which I've done in the past). Now it get flashes I may have a virus with offers to install anti virus software. I think this is bogus as well. Is there a virus alert out for macOS 10.13.6?
     
  2. 960design macrumors 68030

    Joined:
    Apr 17, 2012
    Location:
    Destin, FL
    #2
    If I may...
    Please delete Adobe Flash from your computer.
    Chrome has a Flash emulator, no need to run Adobe Flash on any device at this point, besides introducing new pathways for malware and viruses.

    Now to fix you.
    Password to delete is required in a couple of instances:
    1. You have password protected a folder
    2. You are not the owner of the file and/or admin of your computer
    Verify these two items first.
    Make sure the file folder is not password protected.
    Make sure you are the owner of the file.

    I see that you have Bootcamped your Mac. Ensure Windows10 is using the default virus protection and not something like McAfees or some other third party virus protection. Windows10 has come a long way in keeping your computer safe.
     
  3. webbga macrumors member

    webbga

    Joined:
    Feb 22, 2014
    Location:
    Cincinnati, Ohio
    #3
    I removed Flash from my 2009 27" iMAC some years ago and never missed it. The Chrome emulator worked just fine in the few instances where I needed it. When I bought my 2015 iMAC Flash did not come pre installed and I never downloaded it. The "Flash Update" you see is a very common virus attempt and the notification that you have a virus is the same. I get the Flash Update periodically and the virus warning comes in various forms as well. It is a better world without Flash.
     
  4. Fishrrman macrumors G5

    Fishrrman

    Joined:
    Feb 20, 2009
    #4
    OP:
    Download MalwareBytes for Mac and run it:
    https://www.malwarebytes.com/mac/

    It's free.
    The app will ask if you wish to upgrade to the paid version.
    YOU DO NOT HAVE TO DO THIS.
    Just run it in "free mode".
    After 30 days, it will "convert itself to free, forever" and keep running that way.

    An excellent piece of software.
    Run it, and report back here with the results you get.
     
  5. StarShot thread starter macrumors 6502a

    StarShot

    Joined:
    Mar 31, 2014
    #5
    Thanks to all for your replies.
    --- Post Merged, Jul 19, 2018 ---
    Re your first comments, I don't have any password protected folders and I am the admin of my computer AFAIK.

    RE Bootcamp, I'm not sure if I'm "bootcamped" on my MBA as I can access Windows 10 via Parallels. I DO have an iMac that has Windows in a Bootcamp installation. I would like to delete the Parallels Windows installation on my MBA, but just haven't taken the time to know how to say goodbye to it. I certainly don't want to mess up my macOS installation on my MBA in the process.

    A couple of days ago I was in Best Buy at their Geek Squad and they will wipe the MBA and reinstall macOS High Sierra for $100. While I would rather just get rid of the Parallels partition on the MBA, I'm tempted to go the Best Buy route. I realize I would have to back up my data before a complete wipe.
     
  6. Fishrrman macrumors G5

    Fishrrman

    Joined:
    Feb 20, 2009
    #6
    "A couple of days ago I was in Best Buy at their Geek Squad and they will wipe the MBA and reinstall macOS High Sierra for $100. While I would rather just get rid of the Parallels partition on the MBA, I'm tempted to go the Best Buy route. I realize I would have to back up my data before a complete wipe."

    Why pay $100 for something you can do yourself?
    Really, why...?
     
  7. StarShot thread starter macrumors 6502a

    StarShot

    Joined:
    Mar 31, 2014
    #7
    First of all, right now I'm on hold with it since my MBA seems to have fixed itself. Messing around with today's electronics is beyond my senior mind. Back in the old days with Windows, when it got dicked up (and it did get dicked up a lot), it was simple to reformat the drive, slap (early on, the 3.5 floppies in and reinstall, later followed by CDs and the DVDs.) Sorry, but I haven't a clue as to how to put a fresh copy of macOS on my MBA. And, not bragging, but a C note is nothing to me now (well, with a couple of them, you might get out of Ruth Criss SteaK House with a nickel or 2 left.)

    I am going to do some research to see how to dump Parallels and Windows 10 off the MBA.
     
  8. 960design macrumors 68030

    Joined:
    Apr 17, 2012
    Location:
    Destin, FL
    #8
    While I'm all for paying a professional for their time, wiping a MacOS is certainly in the consumer realm. Being charged $100 for pressing three keys and a bit of internet time is a bit cheeky to me.

    https://support.apple.com/kb/ph25649?locale=en_US

    As you said, be sure to copy important files to iCloud or some other backup solution.
     
  9. StarShot thread starter macrumors 6502a

    StarShot

    Joined:
    Mar 31, 2014
    #9
    I guess I might be willing to take a shot at the procedured above. I took a quick look at it and it appears to wipe the drive before the reinstall which it notes requires an internet connection. How is that possible if the drive is wiped? On the reinstall, is there an option to reconnect to my wifi?

    THANKS for the imputs to my question.
     
  10. ignatius345, Jul 20, 2018
    Last edited: Jul 20, 2018

    ignatius345 macrumors 65816

    Joined:
    Aug 20, 2015
    #10
    MacOS has a protected recovery partition (section of the hard drive) that stays intact and doesn't get wiped when you reformat. That's how you're able to reinstall the OS without having to use discs or plug in an external hard drive. It's all actually way easier than it used to be with swapping discs and all that. Once you start the process, you can go have that Ruth Chris steak you just paid for by not going to Best Buy. The install will be done before dessert.

    It will definitely let you reconnect to your wifi during the reinstall process, no problem.

    (And this should go without saying, but you obviously want to save any important files to some other drive before you do this because at the end your hard drive is going to look like it did when you first got the computer new.)
     
  11. HDFan macrumors 6502a

    Joined:
    Jun 30, 2007
    #11
    As stated above, never do a flash update suggested by some obscure website from a link. If I receive that message I go to system preferences and do the update from there:

    Screen Shot 2018-07-20 at 17.42.04.png

    Screen Shot 2018-07-20 at 17.42.57.png
    Quick search seems to indicate that npapi is the older plugin.
     
  12. Nermal Moderator

    Nermal

    Staff Member

    Joined:
    Dec 7, 2002
    Location:
    New Zealand
    #12
    If you installed the app by drag and drop then you should be able to delete it without a password. However, some apps come with their own installer and sometimes set themselves to be "owned" by the system. In that case, you'll need to enter your password.

    Can you give an example of an app that triggered the prompt?
     
  13. StarShot thread starter macrumors 6502a

    StarShot

    Joined:
    Mar 31, 2014
    #13
    Next time it happens, I'll try to give an example. Since I deleted Flash, it doesn't seem to be happening.
     

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