Assistance Needed - Macbook Pro 13" Mid 2010 Dead Pixels

Discussion in 'MacBook Pro' started by raymondthimmes, Jul 24, 2011.

  1. raymondthimmes macrumors member

    Joined:
    Sep 15, 2008
    Location:
    Columbus, Ohio
    #1
    Hello all,

    Thanks for taking a look. Basically my girlfriend has the old Mac dead pixel problem on her MBP 13" Mid 2010.

    Any suggestions on how to negotiate with Apple about fixing this? Anything we can do before this gets worse?

    Right now we just see two or three red pixels on the screen. No lines yet.

    Had similar issues in the past with my old MBP 15" 2007 and PB 17" 2005 models and they eventually just died. We're hoping she won't have the same issue.

    Thanks again,
    Ray
     
  2. jasonbro macrumors regular

    Joined:
    Jul 22, 2011
    #2
    the mid 2010's didn't come out that long ago. If it's just out of warranty just appease to the store managers sense of decency. They don't owe you anything, but explain that your a faithful apple customer and you understand that you're out of warranty and you're willing to pay to fix it, but ask nicely for them to help you out.

    Is it still under applecare? When was it purchased? applecare lasts for 1 yr.
     
  3. raymondthimmes thread starter macrumors member

    Joined:
    Sep 15, 2008
    Location:
    Columbus, Ohio
    #3
    Thanks,

    We checked apple.com support site with the serial number and indeed it's just old enough that it's expired.
     

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