Hey guys! Just wanted to share my experience with Asurion (AT&T mobile insurance). So basically I lost my iPhone 5 in the mall (yeah...don't judge) and filed a claim yesterday, the 26th. I actually had to email a few documents in (photo ID, proof of purchase, a signed affidavit, and the summary page of my latest statement) but within just a few hours, I was able to successfully complete the claim. The replacement iPhone shipped out the same day with "Standard Overnight" from FedEx. It just arrived and I'm happy to say that the phone is brand new! Still shrink-wrapped, everything. Overall, I had a great experience with Asurion. Claim filed on the 26th, shipped same day, and delivered next day. Also attached a picture showing my new iPhone! I'd definitely recommend them to anybody based on my experience.