At last!!

Discussion in 'iMac' started by iSlave, Aug 30, 2007.

  1. iSlave macrumors 6502

    Joined:
    Jun 19, 2007
    #1
    After 2 failed attempts at getting a new iMac (both had display issues)..I am now a proud owner of a perfectly functional 20'' 2.4ghz model. It really is an amazing machine....couldn't be happier, and just had to blurt out some love! :apple::):apple:
     
  2. teerexx52 macrumors 68000

    teerexx52

    Joined:
    May 1, 2005
    Location:
    Florida West Coast
    #2
    Congrats and enjoy!
     
  3. psychofreak Retired

    psychofreak

    Joined:
    May 16, 2006
    Location:
    London
  4. iSlave thread starter macrumors 6502

    Joined:
    Jun 19, 2007
    #4
    No, it's my 3rd iMac overall. I had a G5, then a white Intel and now this one.....but a Mac is a gift that just keeps on giving, so the excitement remains!
     
  5. ndriver182 macrumors 6502a

    Joined:
    Jun 26, 2007
    #5
    Did you buy online or in the store? How much grief did you have to go through for exchanges. I'm having a real PITA time dealing with my apple store AND going through the apple customer service trying to get my 24" exchanged. I've had to deal with genius bar employees, store manager, apple phone tech support, product specialist, etc. They're seriously making it a pain just to exchange!
     
  6. iSlave thread starter macrumors 6502

    Joined:
    Jun 19, 2007
    #6
    The first attempt was online, and it was a total pain getting through Apple's support but they picked it up and refunded it ok. My next attempt was at the Apple store nearby - no problems with the exchange, although I did have to wait nearly 45 mins before I got anyone's attention...
     
  7. ndriver182 macrumors 6502a

    Joined:
    Jun 26, 2007
    #7
    That makes me so mad at how inconsistent their customer service seems to be. Some people are able to exchange machines multiple times until they get one that works and there are people like me that are getting jerked around by the employees saying it's normal an within Apple specs (including store managers) and essentially refuse to exchange... even during the 14 day return period. I've even been getting mixed results over the phone trying to get this solved with Apple. Frustrating :mad:
     
  8. zap2 macrumors 604

    zap2

    Joined:
    Mar 8, 2005
    Location:
    Washington D.C
  9. WannaGoMac macrumors 65816

    Joined:
    Feb 11, 2007
    #9
    I am confused. You had 2 iMacs arrive non-functional?
    Wow, so much for the "superior" quality everyone harps about here...
     

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