AT&T $18.00 Fee

Discussion in 'iPhone' started by r2b2007, Jul 9, 2010.

  1. r2b2007 macrumors regular

    Joined:
    Jun 12, 2010
    Location:
    Kissimmee, FL
    #1
    Just returned from picking up reserved phone at Apple store and before they would sell me the phone I had to sign and accept $18.00 fee. Then he told me if I call AT&T and explain I reserved on the launch weekend they will take it off. We had another phone we ordered on 6/15 that missed the launch window and came a week after and there was nothing about the $18.00 fee.

    I called AT&T and no problem easy to waive. Then he said I can waive your other phone. The one ordered on 6/15. Just wanted to let people know to take a close look at your first bill you may have a surprise. Best of luck to all.
     
  2. kgeier82 macrumors 65816

    Joined:
    Feb 18, 2008
    #2
    Id be very surprised if anyones is waived without effort.

    Mine is already on there. Preordered from apple, whatever the first morning was.
     
  3. Slip Jigs macrumors 6502a

    Joined:
    Feb 18, 2008
    #3
    Why should it be waived? The original upgrade condition included the upgrade fee, and I don't recall any such promise that they would drop it.

    They made the upgrade available to almost everyone, isn't that enough?
     
  4. rdowns macrumors Penryn

    rdowns

    Joined:
    Jul 11, 2003
    #4
    I called to have mine waved. As she was doing it, she was reading aloud and mentioned NYC taxes. I moved out of NYC over 2 years ago and changed my address with ATT at that time but they kept charging my NYC taxes. Waiting to find out how much they owe me. :D
     
  5. r2b2007 thread starter macrumors regular

    Joined:
    Jun 12, 2010
    Location:
    Kissimmee, FL
    #5
    I picked up one phone on launch day at Apple store and was told the $18.00 fee was waived. My billing cycled a few days later and no $18.00 charge. I am just reporting what I was told (he volunteered the information) today. When I called AT&T there was no discussion, very matter of fact the AT&T representative even apologized. I am not making any judgement just glad I saved some money that I was not expecting to pay based on my launch day purchase.
     
  6. chakraj macrumors 65816

    chakraj

    Joined:
    Feb 6, 2008
    Location:
    So Cal
  7. xyz1534 macrumors regular

    Joined:
    Jul 2, 2010
    #7
    They can waive the fee if they want...I had mine waived, just call them and tell them u wud like the fee to be waived...they'll do it
     
  8. Rooskibar03 macrumors 65816

    Rooskibar03

    Joined:
    Feb 5, 2007
    Location:
    State of Denial
    #8
    ATT charges an $18 fee to upgrade any line with any phone and has for a very long time. Its pretty standard and personally not worth the fight needed to even tried and get it waived.
     
  9. Philalbe macrumors 6502

    Joined:
    Jun 11, 2010
    Location:
    Greater Boston Area
    #9
    :)
     
  10. spyda macrumors 6502a

    spyda

    Joined:
    Jun 30, 2009
    #10
    Sounds like you just got lucky and landed someone who was pretty nonchalant about it. The odds are against you in this case, usually. AT&T is full of reluctant ****heads.
     
  11. Interstella5555 macrumors 603

    Interstella5555

    Joined:
    Jun 30, 2008
    #11
    I don't see why, I pay AT&T over $1,200.00 a year for service and buy top end phones, there's no reason for them to nickel and dime me over what, adding a supported phone to my line? Give me a break. This would be comparable to my cable company charging me a fee when I purchased a new TV, makes no sense.
     
  12. Brien macrumors 68020

    Brien

    Joined:
    Aug 11, 2008
  13. Slip Jigs macrumors 6502a

    Joined:
    Feb 18, 2008
    #13
    Only If they were subsidizing the cost of your new TV.

    I think I'll call them try to get next month's bill waived. And if they don't, that will make them a-holes.
     
  14. goobot macrumors 603

    goobot

    Joined:
    Jun 26, 2009
    Location:
    long island NY
    #14
    because the 400 they gave wasn't enough?
     

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