At&t 3g Wtf??

Discussion in 'iPhone' started by nayaguilar, Sep 19, 2010.

  1. nayaguilar, Sep 19, 2010
    Last edited: Mar 24, 2012
  2. PNutts macrumors 601


    Jul 24, 2008
    Pacific Northwest, US
    Yes, AT&T does have service outages and (maddeningly to me) degrades service during upgrades. I don't like being told "we're upgrading the network to give you better service" when I have a C-level executive complaining.

    With that said, AT&T customer service treats one report of an issue as your problem. If you give them two or more phone numbers they take a more introspective look after covering the basics. I won't call support if I can't reproduce it on another phone... I don't think they take a one phone support call seriously.
  3. Irish Rose macrumors 65816

    May 29, 2010
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_1 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8B117 Safari/6531.22.7)

    Sounds like AT&T is doing upgrades, or work on the towers in your area.
  4. bowlerman625 macrumors 68020


    Jun 17, 2009
    Chicago, IL area
    Moan and groan about it.....6 months ago there was an unexpected outage that lasted 12 hours. I complained and got a call back from a vp who asked what he could do. He wound up crediting my account $100.
  5. Tom G. macrumors 68010

    Tom G.

    Jun 16, 2009
    Champaign/Urbana Illinois
    You see the way it is in the OP's world is, "Instant Gratification takes too long."

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