I was getting ready to do my bi-weekly call-in to complain about my continuing worsening of poor coverage and dropped calls and the easy way for me to to this was the 611 quickbutton, which is no longer on my phone. Am I looking in the wrong place? I coulda swore in the 2x software it was in Settings/Phone/AT$T Services and there was a quickbutton for dialing 611, and I no longer see it in 3.0 (and before you pile on why don't you just dial 611 I can't keep straight half the time if it's 411, or 511 or 611). Did they move it? Or maybe they just removed it to make it harder for people to call in to complain about their terrible coverage? It's funny, when they first rolled out their 3G network, and I lost a bar of coverage, they denied anything going on. Then a month later one of their VP's admitted their network was overwhelmed. Now in the last month I've seen another bar disappear and constant dropped calls. Now they blame it anywhere from the trees, to Apple, to my phone hardware, to my imagination. Although one time I did finally get a gal to admit they are having some "small" issues with phones on the 2G network but were working hard to fix things (yeah, right). And now my latest issue is I'm seeing VoiceMails coming in sometimes 2 hours later, causing me to miss important appointments. They also deny anything wrong with their VoiceMail but I gotta believe it too is overwhelmed. Oh yeah, and I did have one 3rd tier tech tell me I was the only one complaining as others were not complaining about their network. Ballsy. So did they remove the 611 button or just move it?