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AT&T Activations Servers Overloaded with iPhone 4S Launch
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Cloud computing could fix this
They don't need to spend millions to build the system. They just need to leverage the cloud capability they already have. Scale the system up on days they know it will be used and back down when not needed. If FTD florists can do it to handle increased demand on Mother's Day, it seems a little ridiculous that a massive telecommunications company like AT&T can't get it right. It wasn't like they didn't know this was coming.
They don't need to spend millions to build the system. They just need to leverage the cloud capability they already have. Scale the system up on days they know it will be used and back down when not needed. If FTD florists can do it to handle increased demand on Mother's Day, it seems a little ridiculous that a massive telecommunications company like AT&T can't get it right. It wasn't like they didn't know this was coming.
Hours
If there is a queue, we can probably figure it mathematically.
Looks like the people getting activated now first tried to activate five hours ago.
I first tried to activate four hours ago, so (figuring in additional load) maybe I have another 60-90 minutes to wait.
Maybe people can mention when they first started trying to activate, and when it finally activated.
If there is a queue, we can probably figure it mathematically.
Looks like the people getting activated now first tried to activate five hours ago.
I first tried to activate four hours ago, so (figuring in additional load) maybe I have another 60-90 minutes to wait.
Maybe people can mention when they first started trying to activate, and when it finally activated.
Finally activated one phone, the other one went fine--but no service. I checked settings and it said sim not provisioned. I am now trying to restore via iTunes. Other new phone is totally up and running--this is via AT&T using the website posted earlier. SIM not Provisioned--what does this mean?
Well. Mine just activated, and I started at 10:30 AM PST (it's 2:45 PST now), in Seattle.
A buddy of mine in Portland started at 8:45 AM and his still isn't activating.
So maybe that blows my queue theory out of the water, unless there are different queues for different regions or something.
I guess people should just keep trying.
A buddy of mine in Portland started at 8:45 AM and his still isn't activating.
So maybe that blows my queue theory out of the water, unless there are different queues for different regions or something.
I guess people should just keep trying.
I don't understand why this isn't working. I've been doing this for hours now and it doesn't work.
No email notification or anything. Luckily my old phone still works, but this is seriously insane.
I've tried on the phone on 3G, on Wifi, I've tried on iTunes. All of them countless times. My friend was able to activate super fast since he's like a business customer but I have to keep waiting. WTF?
No email notification or anything. Luckily my old phone still works, but this is seriously insane.
I've tried on the phone on 3G, on Wifi, I've tried on iTunes. All of them countless times. My friend was able to activate super fast since he's like a business customer but I have to keep waiting. WTF?
Yeah, I just started getting that too. Connected to my iMac / iTunes. I'm turning off the phone, closing iTunes, powering back on and launching iTunes but that doesn't seem to be helping. I've been trying different ways for 5 hours.
To confirm, the message everyone is getting is:
"We're sorry. There was a problem completing your activation.
You can restart the activation process by turning your iPhone off and on. If activating via iTunes, please disconnect and reconnect your iPhone."
"We're sorry. There was a problem completing your activation.
You can restart the activation process by turning your iPhone off and on. If activating via iTunes, please disconnect and reconnect your iPhone."
Anyone have an answer for this? Just picked mine up from my UPS Store box and wanted to try to activate but need to have phone service today (getting married tomorrow and need a phone that works today.)
Would love to have the 4S ready for the rehearsal tonight so I can try out the camera and show off Siri to my Android-loving nephew
Congratulations on your marriage.
Don't accidentally say "Siri" when exchanging vows, though.
I got the same. I started getting this message about 20 minutes ago instead of the other one.
To the people complaining, I have a statement and a question for you:
• I fully agree with your complaints and criticisms of AT&T.
• Why did you choose AT&T, especially since the 4S is available on two different carriers with much better reputations for reliability?
• I fully agree with your complaints and criticisms of AT&T.
• Why did you choose AT&T, especially since the 4S is available on two different carriers with much better reputations for reliability?
