They probably are investing as much as possible. Freeing spectrum and running backhaul takes time. There are only so many people you can throw at it. The biggest slowdown is probably going through negotiations to run fiberoptic backhaul to the towers. Many of these towers previously used a wireless backhaul, so they need to build from scratch to increase bandwidth. I've noticed big improvements, so they are doing something.
The activation and signup mess with all the iPhone launches should have been done better though. They have had plenty of time to create a backend that scales to this demand.
The activation and signup mess with all the iPhone launches should have been done better though. They have had plenty of time to create a backend that scales to this demand.