AT&T - Changing Service Plans and Options

Discussion in 'iPhone' started by TXCraig, Feb 15, 2008.

  1. TXCraig macrumors 6502a

    TXCraig

    Joined:
    Jul 2, 2007
    Location:
    Houston, TX
    #1
    How come when I go online and try to add a feature to my account, I get this message:

    "F999: You can view your current features as an iPhone customer, but you are not able to add or remove features online at this time. If you would like to add or remove a feature, please contact customer service at 800-331-0500"

    I pay more them most normal cell phone customers... why do I feel like a 2nd class citizen? The CS reps at AT&T are morons and they never know what they are doing. I like to do things myself online- that way I know it has been done correctly!
     
  2. TEG macrumors 604

    TEG

    Joined:
    Jan 21, 2002
    Location:
    Langley, Washington
  3. marykay9507 macrumors 6502a

    marykay9507

    Joined:
    Jan 18, 2008
    #3
    i was curious about the same thing and when i went to my local AT&T store, they had no answer to give me!
     
  4. TXCraig thread starter macrumors 6502a

    TXCraig

    Joined:
    Jul 2, 2007
    Location:
    Houston, TX
    #4
    An international Data Plan.
     

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