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AT&T charged me 155 dollars in data??!!??

R

RKilbane20

macrumors 6502a
Original poster
Jun 9, 2009
589
8
So my ATT&T bill came in the mail today, so I open it up and see a bill of 377 dollars! WTF? I knew I upgraded to 3GS on the 19th one day before the next billing cycle so they can charge me the extra 10 for the 3G data plan. When I got my 3GS it said I had no data plan and canceled my 2G iphone data plan. I had to call ATT for them to add it and change my IMEI number. Which means I was charged for all that data. Now I have to call ATT and hope they refund my money because it clearly states I have an iPhone data plan on the bill.

Anybody else got this problem?
 
RKilbane20 said:
So my ATT&T bill came in the mail today, so I open it up and see a bill of 377 dollars! WTF? I knew I upgraded to 3GS on the 19th one day before the next billing cycle so they can charge me the extra 10 for the 3G data plan. When I got my 3GS it said I had no data plan and canceled my 2G iphone data plan. Which means I was charged for all that data. Now I have to call ATT and hope they refund my money because it clearly states I have an iPhone data plan on the bill.

Anybody else got this problem?
Click to expand...

call at&t. they will credit the money, no problem. nothing to get worked up about. :)
 
I have been somewhat worried about this myself so I've checked my account status a couple of times this past week. It still says that it can't tell me usage, until the next bill cycle, but it does say I have the iPhone data plan.
 
When I bought the 3G at best buy last summer, the guy didn't hook up my data plan, so I was also billed per data usage for a month or so. Called ATT and they took care of it no problem.
 
SFStateStudent said:
Sorry, but AT&T is infamous for exactly this situation; call them and chew 'em out for wasting you time and trying to steal your money.... lol :eek::eek::eek:
Click to expand...

Really now? I've not had these problems, nor have I heard about it before this thread. So AT&T can't be infamous for it, now can it. BTW I have had AT&T for the last 10 years; still never heard of it happening before.
 
I am sure there are people who will just write the check for whatever the amount the bill says.

It can be no big deal for us, but some innocent people will get ripped off by these kinds of mistakes.
 
SFStateStudent said:
Sorry, but AT&T is infamous for exactly this situation; call them and chew 'em out for wasting you time and trying to steal your money.... lol :eek::eek::eek:
Click to expand...

Or you could just ask nicely and they'd be happy to do it.

But feel free to be a tool to them so they don't even want to fix your problem. I don't yell at people in restaurants when they get my food wrong. Why? They *might* spit in my food. Why wouldn't I yell at ATT? They *might* mess with my account.
 
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