AT&T contract free iphone 6 no service outside of the US

[Ebliss]

Hi guys,

I purchased the new iphone 6 contract free at&t device and it appears not to work in Europe (Poland). I didn't have a nano sim card for my carrier in the US, but I checked and it worked perfectly fine with t-mobile. I restarted the phone, restored it and it still says "no service".

Doos any of you know what to do in this situation? I was told every iphone paid in full will work internationally and I'm clueless at this point. I wanted to request a device unlock via AT&T, but on their website you need to provide data like a social security number, which I obviously do not have, since I'm not American.

 

[maflynn]

I think you need to request that the phone be unlocked. Unlike Verizon, which comes unlocked, ATT phones are locked by default.

 

[Jman13]

Just to be clear, what SIM do you have in the phone right now?

 

[libu]

Hi guys,

I purchased the new iphone 6 contract free at&t device and it appears not to work in Europe (Poland). I didn't have a nano sim card for my carrier in the US, but I checked and it worked perfectly fine with t-mobile. I restarted the phone, restored it and it still says "no service".

Doos any of you know what to do in this situation? I was told every iphone paid in full will work internationally and I'm clueless at this point. I wanted to request a device unlock via AT&T, but on their website you need to provide data like a social security number, which I obviously do not have, since I'm not American.

What you've said so far doesn't mean its locked ... but you didn't mention where you bought it.

Usually a locked phone will show the message " Unsupported SIM" or something to that effect.

Did you buy it from an Apple store ? By "contract free", I'm assuming you mean "Device Only" if it was from an Apple store. So you paid full-price.

If you bought an AT&T iPhone 6 from Best Buy, Costco, Radioshack, or AT&T, then it will be locked.

 

[617aircav]

I think you need to request that the phone be unlocked. Unlike Verizon, which comes unlocked, ATT phones are locked by default.

He said it worked with T-Mobile, thus it's already unlocked.