AT&T Couldn't Hack Justin Bieber Concert

iPadPublisher

macrumors 6502
Original poster
Apr 14, 2010
470
59
I've got a young daughter, so you can save all the anti-Justin Bieber comments for another time.

For the first time ever, I had a real problem with AT&T service while visiting Las Vegas this past week for the Justin Bieber concert. I'm in Vegas a lot for work, and have never ran into this. But this past Saturday, even while displaying full bars (under the new iOS bar display policies) I was unable to make calls, send texts or check email. My iPhone 4 popped between 3G and Edge a LOT, and the bars went from full bars to Searching a few times, but no matter what was being displayed to me it took 10-15 minutes to get a standard txt out, and more than an hour to send ONE picture via SMS.

This is Las Vegas, and we were at Planet Hollywood, in the epicenter of The Strip. Vegas is in the middle of a recession (read the headlines, Nevada's recovery is much slower than anywhere else), which means The Strip is nowhere near capacity. You're telling me AT&T can't handle a few thousand people in one area? God Forbid Justin Bieber, Lady GaGa and say Wayne Newton do a show all within a few blocks of one another on the same night... it'd be a cell network holocaust. This is largely disappointing, and as I said, for the first time gave me a reason to be concerned about AT&T service. Boo!!

Anyone else experience problems in Vegas?
 

rans0m00

macrumors 6502
Jun 21, 2010
317
0
Not in Vegas but from what I understand this is not unheard of. Sometimes when they know there is going to be more load than usual they setup temporary cell towers? Not sure if they are towers or whatever they use but they do temporarily beef up the area to avoid what you saw happen. And in my city it doesn't even take Bieber to crash the network.... Just attempt to make a call during rush hour :)
 

anonymous guy

macrumors 6502a
Mar 18, 2010
505
126
AT&T did set up temporary towers at SXSW Austin because that event was notorious for having widespread AT&T network reliability issues.

I guess they only prop up temporary towers for multiple day music festivals instead of one-night concerts, but it is concerning that AT&T doesn't have sufficient network coverage (PERMANENT towers) to cover a tourist spot like Vegas.
 

Wailord

macrumors 6502
Apr 29, 2007
333
0
Living in Vegas, no, I've actually never had a single complaint in the three years or so my family's had AT&T. With the Strip being so dense, though, I wouldn't be surprised if it was overwhelmed.
 

goobot

macrumors 603
Jun 26, 2009
5,712
2,311
long island NY
To many little girls have iPhones. O and a few thousand on a few towers is a lot don't you think? Buy a cheap router get 100 devices using it at once and then complain to AT&T
 

Tarzanman

macrumors 65816
Jul 16, 2010
1,302
14
WTF? The guy makes a legitimate complaint about not getting service and you tell him that he shouldn't be upset that AT&T isn't delivering the service that he pays for?
 

jcb10

macrumors regular
May 14, 2008
124
4
Welcome to AT&T. :p

Any time I go to a Phillies or Eagles game, I might as well leave my phone at home.
I had similar problems this past weekend at Comic-Con in San Diego. AT&T was just hammered.
 

nws0291

macrumors 6502a
Apr 24, 2006
581
145
This happens at any major sporting event or mass gathering with younger kids who like to send picture messages etc non stop. My friend's Palm pre on Sprint does this as well so it's not just ATT.
 

S Brake

macrumors regular
Jun 3, 2008
170
0
Utah
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_0 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Mobile/8A293)

Any time there is a large group of people this happens. My phone was useless at the Paul McCartney concert and an MLS game I went to on Saturday. I finally got it to work when I turned 3G off.
 

asleep

macrumors 68040
Sep 26, 2007
3,452
1,404
I'm with AT&T ... no way I could hack (handle) a Justin Bieber concert. :rolleyes:
 

toxictrix

macrumors 6502a
Jan 8, 2009
550
0
Texas
We have season tickets to Texans football and every single game without fail, full bars no signal. Nothing new really.
 

rans0m00

macrumors 6502
Jun 21, 2010
317
0
WTF? The guy makes a legitimate complaint about not getting service and you tell him that he shouldn't be upset that AT&T isn't delivering the service that he pays for?
I don't think anyone said he shouldn't be upset. Think we just said its common at events like that.
 

yg17

macrumors G5
Aug 1, 2004
14,935
2,534
St. Louis, MO
AT&T wanted to beef up the network for the Justin Bieber concert, but all of the auto-tune machines that he uses to sound halfway talented used up so much power that the Hoover Dam couldn't output any more to power AT&T's temporary towers.
 

thetexan

macrumors 6502a
May 11, 2009
720
0
This is another reason AT&T sucks. I've been to several college football games, some baseball games, and a couple of concerts with my iPhone and each time without fail my phone was useless. All my friends around me with Verizon, Sprint, or TMobile had no issues the entire time.

If you go to big events a lot, you may want to reconsider AT&T unless you don't mind holding a paperweight in your pocket during the event. Even text messaging fails on AT&T during a big event.
 

Deadman64

macrumors 6502a
Jun 2, 2008
612
60
Welcome to AT&T. :p

Any time I go to a Phillies or Eagles game, I might as well leave my phone at home.
Same with my for home football games at Penn State. Might as well not even bring my phone to the game, i'll be lucky to get an sms out
 

thatisme

macrumors 6502
Mar 23, 2010
485
106
United States
this is normal for all networks... Big events tend to overload the circuits... it is nothing to do with signal, it has everything to do with the switch and circuits.

The tragedy here is not AT&T, it is that somebody actually WENT TO SEE BEIBER....
 

Stein357

macrumors 6502
Jun 18, 2010
379
2
Rip City
AT&T wasn't expecting the iPhone to put as much of a strain on their network as they thought, the best thing at this point is to get the iPhone on multiple carriers to spread the burden out.
 

AbSoluTc

macrumors 601
Sep 21, 2008
4,400
2,737
Those of you who say its all AT&T do realize this is a problem for ALL mobile carriers right? AT&T, Verizon, Sprint and T-Mobile. They ALL have this problem. When enough people are crammed in one area, they are all sourcing the closest tower and as a result - kill the network. The airwaves can handle only so much before they start to fail.
 

-aggie-

macrumors P6
Jun 19, 2009
16,795
51
Where bunnies are welcome.
AT&T just doesn't want you at an eagles game is all. Unless the Cowboys are playing!!

Go Cowboys!!
Even from a Longhorn, I strongly endorse this post. :)

AT&T wanted to beef up the network for the Justin Bieber concert, but all of the auto-tune machines that he uses to sound halfway talented used up so much power that the Hoover Dam couldn't output any more to power AT&T's temporary towers.
I don't even see how he became popular in the first place. He's got one song, where all he sings is "baby" for most of the song (and he didn't even write it, I'm sure!).


Anyway, anyone stating this is just an AT&T problem, has their facts wrong.
 

Alxvasqz12

macrumors member
Jun 14, 2010
97
0
Texas
I've got a young daughter, so you can save all the anti-Justin Bieber comments for another time.

For the first time ever, I had a real problem with AT&T service while visiting Las Vegas this past week for the Justin Bieber concert. I'm in Vegas a lot for work, and have never ran into this. But this past Saturday, even while displaying full bars (under the new iOS bar display policies) I was unable to make calls, send texts or check email. My iPhone 4 popped between 3G and Edge a LOT, and the bars went from full bars to Searching a few times, but no matter what was being displayed to me it took 10-15 minutes to get a standard txt out, and more than an hour to send ONE picture via SMS.

This is Las Vegas, and we were at Planet Hollywood, in the epicenter of The Strip. Vegas is in the middle of a recession (read the headlines, Nevada's recovery is much slower than anywhere else), which means The Strip is nowhere near capacity. You're telling me AT&T can't handle a few thousand people in one area? God Forbid Justin Bieber, Lady GaGa and say Wayne Newton do a show all within a few blocks of one another on the same night... it'd be a cell network holocaust. This is largely disappointing, and as I said, for the first time gave me a reason to be concerned about AT&T service. Boo!!

Anyone else experience problems in Vegas?
sound like someone is using their daughter as an excuse to enjoy justin bieber lol im just kidding on a serious note i didnt have any problems when i went to vegas last week.
 
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