AT&T Cross Upgrade question

Discussion in 'iPhone' started by AppleFan360, Sep 14, 2013.

  1. AppleFan360 macrumors 68020

    Joined:
    Jan 26, 2008
    #1
    My wife's iPhone on my account is eligible for a full subsidized upgrade. I want to purchase the iPhone 5S and transfer the upgrade since my iPhone 5 is not eligible.

    From what I understand, I need to purchase the iPhone 5S using my wife's number and then call AT&T to transfer the upgrade to my number.

    Has anyone actually done this? This will be the first time for me and I want to make sure I do it correctly. What is the correct process so I don't screw this up.

    Thanks.
     
  2. luked14 macrumors 6502

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    Aug 1, 2010
    #2
    Are you planning on buying the 5s in store or online?
     
  3. AppleFan360 thread starter macrumors 68020

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    Jan 26, 2008
  4. nepalisherpa macrumors 68020

    nepalisherpa

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    USA
    #4
    After you activate the 5S, just switch the SIM cards.
     
  5. marddin macrumors 6502

    Joined:
    Mar 11, 2009
    #5
    The post above is correct. Both the 5 and 5S use nano sims.

    Or if you don't want to do that you can purchase the 5S Using wife's upgrade and call att before activating and request an "upgrade swap". I do it all the time because I have a $10/month dummy line on my account so I can get the new iPhone every year.

    Your best bet is SIM card swap. Or just buy it at the AT&T store and they can do the swap in store.
     
  6. Irock619 macrumors 68000

    Irock619

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    #6
    I did that with the 4s release in store. It took literally 5 min in the store.
     
  7. falcora macrumors 6502

    Joined:
    Oct 8, 2011
    #7
    I used my mom's upgrade last year. I bought the phone in the Apple store and gave them my mom's phone number. They told me it would be a simple phone call to get them switched. Turns out, the sim cards were locked to each phone. My mom's sim card for her old phone got permanently deactivated, and the sim card in my new iPhone was permanently locked to my mom's number.

    So I ended up having to go over to AT&T to get a new sim with my number on it for the new iPhone. Also, my mom lives in another state so she had to go visit an AT&T store as well to get a new sim. Big headache, and I'd like to find an easier way to do this in the future. Luckily since I used my mom's upgrade last year, my line has an upgrade so I can get the 5S.
     
  8. tigres macrumors 68040

    tigres

    Joined:
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    #8
    Guys.
    Follow up q. Here

    My son is away at college, I have a 6 coming to me using his upgrade. This is replacing my 5s

    I plan on pulling my 5s sim and placing it in the 6, then activating. Not using the sim in the new phone as it was ordered under his #.

    I want to send my 5s to him to replace his 5. I need this to function so he will have no loss of service. He is not near an ATT or Apple Store to do any bs sim swaps.

    Can any confirm that this will indeed work?
    Thanks!
     
  9. Melodeath macrumors 6502a

    Joined:
    Dec 9, 2009
    #9
    I have asked ATT about this process three times. All three times they told me to call AT&T BEFORE I ACTIVATE the new iPhone and they will take care of it over the phone. Maybe replacing the SIM would work, but I'm just going to do it the way they suggest.
     
  10. jkim3691 macrumors 6502a

    Joined:
    Oct 8, 2011
    #10
    Order it through AT&T instead.

    There's an option to check your upgrade eligibility and then further instruction to do a shared upgrade where you can just have them literally swap the lines' eligibility. I did this my dad's line when ordering the 6. So instead of his number being ported to the SIM, it has mine even though my line did not have eligibility. So now his new upgrade eligibility date is mine and mine his.
     
  11. tigres macrumors 68040

    tigres

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    #11
    Little to late for that.
     
  12. cnick6 macrumors regular

    cnick6

    Joined:
    Sep 14, 2014
    Location:
    Bellevue, WA
    #12
    Yes, I did the shared upgrade for the iPhone 6+. I pay for my Dad's service and so he's on my account. Since he's not the techo-geek like me, he'll never use the upgrade. (His iPhone 4S is fine for him...)

    To use the shared upgrade, just log in to your AT&T account and check for upgrade eligibility and you'll see at the bottom that another account is valid for the subsidized upgrade.

    Once you agree to that, then you can purchase the device through their online store.

    The downside is that you can't do this thru the Apple store.

    As others suggested you're a little late to the game and it'll take you a while to get your device. You're better off going to your local AT&T store and going that route probably. You probably won't be able to get a Plus model though.

    Since you are living with your wife (I assume) then it really doesn't matter. You can just buy the upgrade for her and swap the NanoSIM. Again, it's late either way. You'll be waiting for your new phone for some time.

    Sorry ignore the 6 references. I didn't see that you wanted the 5S. You can likely get it same day.
     
  13. tigres macrumors 68040

    tigres

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    #13
    Surprised there is so much confusion on this. I am reading conflicting information on different threads.

    Anyone know for certain?:confused:
     
  14. cnick6 macrumors regular

    cnick6

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    Sep 14, 2014
    Location:
    Bellevue, WA
    #14
    Both of your devices use the NanoSIM. If the SIM is *HIS* number then you will need to power on the device and activate the SIM. (You're not really activating the phone.)

    Then you can send him the 5S with his NEWLY-ACTIVATED SIM. Your SIM will go into the 6.

    If the new SIM is in your number then just simply activate the 6 and you're done. Remove and discard your old SIM. Send him the 5S.
     
  15. jkim3691 macrumors 6502a

    Joined:
    Oct 8, 2011
    #15
    Wasn't talking to you. I was answering for OP.
     
  16. tigres macrumors 68040

    tigres

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    #16

    The sim in the new phone is his # per the upgrade. He is not here with me.
    I want to pull that sim, toss it, and put my 5s sim in the new 6.

    Ship the 5s to him, have him put his 5 sim in it. Done.

    Will this work?
     
  17. blackjackmark macrumors 6502

    Joined:
    Apr 19, 2010
    #17
    I have the same question. My understanding is that your assessment is correct, but I also seek confirmation! LOL

    BASICALLY the SIM the phone ships with is tied to the phone number used for the upgrade (in your case your son's #). I believe if you activate the phone with the SIM that it shipped with, that will DEACTIVATE your son's phone.

    Since your son is miles away, I'm assuming that is not desirable!

    I have a similar scenario in that I took my sister-in-law's upgrade. She is 800 miles away it would be very angry if I inadvertently deactivate her phone. So I want to make certain that all I need to do when I get the device is to pop out the SIM shopped in the phone and insert my SIM. Then activate the new phone through iTunes as normal and her phone will still work perfectly, as will my new iPhone.

    Can anyone confirm?
     
  18. cnick6 macrumors regular

    cnick6

    Joined:
    Sep 14, 2014
    Location:
    Bellevue, WA
    #18
    Yes that will work too. As long as no one activates the new SIM he should be fine.

    ----------

    The phone has nothing to do with it. It's the SIM. As long as you DO NOT ACTIVATE the new SIM you'll be fine.
     
  19. blackjackmark macrumors 6502

    Joined:
    Apr 19, 2010
    #19
    I believe we are saying the same thing. If the SIM that ships in the new phone gets activated, the SIM in the son's phone gets killed off. So I agree, the phone has nothing to do with it other than being the method of activating the SIM inside it.
     
  20. jaw3net macrumors regular

    jaw3net

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    Jun 25, 2007
    Location:
    Los Angeles, CA
    #20
    It's best to call AT&T as soon as you get the new phone. Just make sure you call them from a totally different number.
     
  21. tigres macrumors 68040

    tigres

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    #21
    Thanks for clarifying all. Logic does indeed point me to the path we all agree on. I will give it a go with my 5s sim, and remove that fresh sim.

    Makes sense, what could it hurt anyway :D
     
  22. blhoward2 macrumors 6502

    Joined:
    Sep 19, 2012
    #23
    I've never gotten this to work like this. I've always had to drop by the AT&T store for a new sim card (free) then mail the other phone and have them go to the AT&T store. They couldn't even do it on the phone.
     
  23. tigres macrumors 68040

    tigres

    Joined:
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    #24
    Are you kidding me?
    Urghhhhhhh.

    What a pain. I am going to have to drop by a store then, but he will not have a way to do so, so they better sort this for my (I threaten, but really I hope)

    ----------

    ?
     
  24. pshifrin macrumors 6502

    pshifrin

    Joined:
    Mar 14, 2010
    #25
    You can do it like this:

    1. Take new phone out of the box and do NOT turn it on.
    2. Remove the new sim and set it aside.
    3. Take the sim from your 5s and put it in the new iPhone.
    4. Turn it on and set it up however you like.
    5. Erase your 5s and send it to your son.
    6. He inserts his 5 sim into his "new" 5s and he sets up it up.

    At no point do you have to call AT&T. What do you do with the sim that was originally inside the 6? Nothing!

    Yes that sim is tied to his number but it's never going to be activated so his current sim will stay working. Since att/apple is mailing you a phone, the sim inside has to stay inactive so you can continue to use your current phone. It would have to stay inactive indefinitely because how they don't know how long it takes to get your phone. What if you are on vacation, what if it gets lost in the mail, etc?

    I used this exact procedure going from a 5 to 5s and will do it again today with my 6. The upgrade I stole that time from our large corp account still has his/her phone working after a year and the original sim from the 5s is still sitting in a drawer somewhere. So at the end of today, the sim in my 6 will have gone from 5 to 5s to 6 without ever calling AT&T.
     

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