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AT&T Customers Continuing to Experience Excessive Dropped Calls

I have not read the whole thread here but I must say coming from an iPhone 3g to the iPhone 4 is a night and day difference. I love my iPhone 4. I think since I have had it I have had about 5 total dropped calls. I have had it since late July. I had that many dropped calls in a day with my 3g. I just had to add this in cause I see people complain about the same thing all the time. Dropped call this and dropped call that. Frankly I don't see it. Maybe I just have the super iPhone. LOL! Just my .02 worth!
-Dave
 
bludragon06 said:
I have not read the whole thread here but I must say coming from an iPhone 3g to the iPhone 4 is a night and day difference. I love my iPhone 4. I think since I have had it I have had about 5 total dropped calls. I have had it since late July. I had that many dropped calls in a day with my 3g. I just had to add this in cause I see people complain about the same thing all the time. Dropped call this and dropped call that. Frankly I don't see it. Maybe I just have the super iPhone. LOL! Just my .02 worth!
-Dave
Click to expand...
Yeah, I gotta sorta agree. You know my iPhone has gotten about 100% better in the past month or so. Instead of 0-1 bars I now get 1-2 bars (except the times I really have an important call and then of course it drops). But drop calls are now only about 2 a day, instead of 3 or 4, so that's nice. Oh yeah, thinking about it, my voice mail is better too....instead of getting it the next day it's now about 12 hours, so that's cool. And my text messages go through most of the time now..whereas I used to have about every fourth one fail, so yeah gotta like that! And retrieving my mail is better as I only get that "can't connect to server" message only 3 times a day now instead of 6 or 7. You know..overall, I they're getting closer to when I first bought the phone several years ago. Wait a second..nope..they gotta ways to go. Just sayin'.
 
Add me to the excessive dropped call list, keep getting them randomly over the passed two weeks at my house. I'm going to call AT&T today, hopefully score a MicroCell.
 
johnnyfiive said:
Add me to the excessive dropped call list, keep getting them randomly over the passed two weeks at my house. I'm going to call AT&T today, hopefully score a MicroCell.
Click to expand...

Well, I've been calling AT&T continuously (have had this problem for about a year now) and have gone the entire gamut of troubleshooting solutions (some I've done twice) but the dropped calls and weak signals prevail. AT&T wants to accept zero responsibility for these issues nor do they seem to be either willing or able to fix the dropped call/weak signal issues.

SO, in a nutshell . . . . good luck with that. Hope you are more successful in your attempts. Then you could come back and share the magic formula :)
 
Dropped calls

I had Verizon and live about 4000 feet from their tower. Got where I could not even get a decent call or receive one unless I stood outside and held the phone a certain way. Tried others phones, same problem. Had them check the tower, at least they said they did, no joy. So, I got AT&T phone, it worked in my yard in my computer room, worked in back of grocery store, so I switched to AT&T and never looked back! I occasionally get a dropped call, but so did I on Verizon, no worse on AT&T. Having worked at phone company for 35 plus years, I find it amazing that cell phones work as well as they do given low power used in them.
 
deannnnn said:
I'm wondering what the specifics about dropped calls in New York City would look like.

On average I get about 3-4 dropped calls every day. Every. Single. Day.
My roommate on Verizon has had one dropped call in the year that we have lived together.
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I've had 4 to 5 calls daily. I'm tired. Happens mostly at home with 5 bars. Cell tower is about 3 blocks from my place.
 
I just bought my first iPhone in September, and I kept my LG phone. It makes no difference which phone I use. My calls are always dropped. If a call lasts for 30 minutes or more, I always get a dropped call. Then we re-connect and most of the time get another dropped call.

Would you call that a 200% dropped call rate?

Is there a way to watch ABC TV on the iPhone like I do with my computer using the Internet? I know that Flash is not on the iPhone, so I am wondering if there is a work-a-round.
 
I think it is relatively depending on area where you are. In Dallas near my place I have never had drop calls, but in Irving, drop calls is close to 15% of my calls
 
Not an Iphone problem

I have had ATT BBERRY for the last two years. I used to have ATT and left because of dropped calls. 6 years later I went back and that was a mistake. The coverage is worse than Verizon and dropped calls are bad. As soon as the Verizon iPhone comes out I am there.
 
ATT service sucks

I cant stand AT&T...Their service sucks.. Your company would go under if it were to their "business services" department.
 
AT&T + new os = more dropped calls

I have the iphone 3gs, and at&t has never been able to get their act together with the iPhone but with the os upgrades service seems to keep getting worse.

Do you think problems will be resolved when / if verizon has access to the iphone (effectively lowering the burden on at&t, even thought they probably still wont be able to keep up)
 
ksegel said:
I have the iphone 3gs, and at&t has never been able to get their act together with the iPhone but with the os upgrades service seems to keep getting worse.

Do you think problems will be resolved when / if verizon has access to the iphone (effectively lowering the burden on at&t, even thought they probably still wont be able to keep up)
Click to expand...

It is the fault of AT&T, not the iPhone. Every call I make gets dropped. It makes no difference if I use my iPhone 4 or my LG phone.
 
I agree that it is mostly AT&T, don't get me wrong I love my iphone 3gs, but i have heard that there were issues for many people who were using 3gs and upgraded their phones, some had more dropped calls (which i seem to be having) and some had more serious problems.

http://www.maclife.com/article/news/ios_4_update_problems_plague_iphone_3g_users

I would love to get a I phone 4 and I'd love it if half the people who were using Iphones were on verizon so AT&T may actually be able to handle the usage on its network.

maccompaq said:
It is the fault of AT&T, not the iPhone. Every call I make gets dropped. It makes no difference if I use my iPhone 4 or my LG phone.
Click to expand...
 
It is looking good for Verizon to get the iPhone next year. That will take a lot of pressure off the overloaded AT&T network.

Another benefit, the Apple stock will go up a lot.
 
Jesus christ...
I cannot wait for iphone to go to verizon, so you all whiners can get off the AT&T network. My signal with AT&T is not perfect, but it is good enough to meet my standards. I get 2-3 drop calls out of 50 calls I make. So, it it not OMFG.

Verizon service is better in my area, but it is not that much better. Verizon pissed me off enough with their poor customer service in the past. It will take me more than good signals to go back to VZ.

People seem to think like Verizon will save all of us from AT&T signal issues. Yea... sure....
We will see. We will see.
 
All of my people are on AT&T so I cannot switch, because of the mobile to mobile calling feature. AT&T has a strong signal where I live, and I really like my iPhone4, so switching would not make sense. Even with all the dropped calls, I just redial and continue on.

I am sure that when many of the iPhone users switch to Verizon, the AT&T experience will improve.
 
Add me to the happy list. I have had all iPhones since 3G, and rarely lose a call, one or two places I typically go have poor service so I let others know I will call back if I drop in these spots. MCell has done wonders for the poor service at my home.

ATT is the only service I can get at work. Due to my office being an R&D facility for a company that makes phone systems they block all external wireless signals and then put ATT repeaters in the building.

So, for me, it would take a lot to push me over the edge to move to another provider. I do like how others are pushing ATT to adopt with more competitive plan options and think competition from TMo, Sprint/Nextel and Vz can only be good for those of us who can stay with ATT.
 
Perfect until 3 weeks ago....

Now I drop calls and cannot connect to incoming calls about 60% of the time on my iphone 4...

And when I call my wife on her 3GS its like 90% of the time failing first try.

I live 50 yards from a brand new tower. Seems when I go to other parts of Henderson/Vegas it is not as bad...
 
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Add me to the unhappy list. Granted me I'm in California, a place where AT&T data services are notorious for not working that well. I'm currently on Sprint and quite happy. Shame the iPhone is only limited to one network in the US though.
 
I was very happy with the IPhone 4 vs. my 3G - much less dropped calls, faster, etc. etc. This was in June

For the past few months though, the service seems to have gotten worse in the Los Angeles area - I drop a ton these days.....

That being said, I will admit I have a Vapor case on the phone and that is probably part of the issue....
 
You know the ironic thing is, I live in a rural area and AT&T is flawless. People talk about dropped calls and I'm like "what's that". Oh and the "hold it this way" I dare someone to drop a call on my iPhone, I'll give you a dollar. No buildings, time machines, etc. to screw up the signal. The flipside, is that AT&T is my only option. Sprint, Verizon, and T-Mobile do not work AT ALL out here, as in 0 bars no signal until you drive 30 miles or so in any direction.

Interestingly enough, we had 3G out here before the nearby populated cities did, I guess AT&T knew an aircard was the best possible internet solution (back when it was unlimited), because the only other options are dial up and -shudders- Sattelite. In fact, I get 5 megs down and 1 meg up on 3G.

Nowadays I've moved into 'town', a small town that actually has Charter Cable internet. Still rural enough though to have excellent service.

I went to Chicago not too long ago though, thought I was gonna chuck that stupid phone. Couldn't have a conversation to save my life. My buddy who has an iPhone at the time (I was using my Samsung Epix) was experiencing similar problems BUT it was much better than mine.

-John
 
beret9987 said:
Add me to the unhappy list. Granted me I'm in California, a place where AT&T data services are notorious for not working that well. I'm currently on Sprint and quite happy. Shame the iPhone is only limited to one network in the US though.
Click to expand...

Ok we'll add you to the list of people who, despite not having AT&T, are displeased with it.
 
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