Carrier AT&T data usage error

Discussion in 'iPhone' started by L-Tuned, Oct 30, 2014.

  1. L-Tuned macrumors regular

    Joined:
    Oct 3, 2012
    #1
    Just a heads up for those who doesn't have unlimited data. I was being charged for roughly 210MB (I'm on 2GB plan) from the last billing cycle. I knew something is wrong there since this is only the 2nd day of new billing cycle, so I checked the history under my account and I see these little sneaky bastards from last bill. They told me it's a system error and they are going to fix it after I chatted with a rep. Finger crossed here.
     
  2. jjk454ss macrumors 601

    jjk454ss

    Joined:
    Jul 10, 2008
    #2
    My usage seemed really high after only the first couple days this month. But I'm confused as to what you are talking about? They put data from last month on this months cycle?
     
  3. L-Tuned thread starter macrumors regular

    Joined:
    Oct 3, 2012
    #3
    Yes, basically they put 3 days of data from last billing cycle on my current cycle.
     
  4. Peter K. macrumors 6502a

    Peter K.

    Joined:
    Nov 6, 2012
    Location:
    SoCal
    #4
    This has happened to me before. I called AT&T and they annotated my account so that I could call at the end of the month for a credit.
     
  5. L-Tuned thread starter macrumors regular

    Joined:
    Oct 3, 2012
    #5
    Quick update, it looks like they compensated $10 and added 1 more GB for this month.
     

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