AT&T email just thanked me for my "3G" purchase

Discussion in 'iPhone' started by Nicklaus, Jun 22, 2010.

  1. Nicklaus macrumors 6502

    Nicklaus

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    #1
    I just got an email thanking me for my 3G purchase, not even 3GS and I got the 32gig 4 from the apple store. I had a 2g and never anything else. What's the deal?
     
  2. wake6830 macrumors regular

    Joined:
    Jan 24, 2007
    #2
    Same thing. I freaked for a second and went back to review my order on Apple's site, but it looks like (another) stupid mistake by AT&T.
     
  3. avethe macrumors newbie

    Joined:
    Jun 22, 2010
    #3
    Got the same thing around the time I finally had a tracking number up. Much later ATT sent more emails, and those say iphone 4.

    Just AT&T being AT&T.
     
  4. Nicklaus thread starter macrumors 6502

    Nicklaus

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    #4
    My first thought was it was something to do with keeping the unlimited data plan but who knows.
     
  5. asleep macrumors 68040

    asleep

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    Sep 26, 2007
    #5
    AT&T's mainframes have been irretrievably overloaded and are puking out old emails in a form of regression to infancy ...

    ... very similar to when the HAL 9000 started singing Daisy, Daisy
     
  6. Nicklaus thread starter macrumors 6502

    Nicklaus

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    #6
    That just gave me a hilarious visual. It so sad and probably maddening to Steve that he has to work with the ineptitude of cell phone companies.
     
  7. oldschooldude macrumors regular

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    #7
    Ditto that.

    AT&T: what a bunch of f'n dildos.
     
  8. Ishimaru macrumors 6502a

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    Jun 18, 2009
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    Los Angeles
    #8
    Two years from now AT&T will send you an email thanking you for your iPhone 4 purchase. They're just a little behind their game.
     
  9. Nicklaus thread starter macrumors 6502

    Nicklaus

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    #9
    Since telegraphs are no more maybe they need to be AT&D
     
  10. JustinP81 macrumors 6502

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    Celebration, FL
    #10
    At least it was a nice e-mail.
     
  11. jkester macrumors member

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    Nov 11, 2006
    #11
    I got the same thing. They're just adding insult to injury at this point.
     
  12. oldschooldude macrumors regular

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    #12
    LOL... now THAT is FUNNY!

    AT&D steps from one pile of s**t to another. They have to be wishing this week was over!
     
  13. Macficionado macrumors newbie

    Joined:
    Jun 19, 2010
    #13
    My guess: AT&T has a service that messages new users / users that recently changed phones. They probably also contain a database of the current phone each user is using; this information is there because every time you log in to myWireless you can see your phone.

    What they do when they send the e-mail is probably check what your current phone is, and then send an e-mail saying "Welcome to your new" + phone.

    The reason why this works is because pre-ordering is uncommon. Therefore, when this message gets sent, the current phone is usually the phone that you just bought. This isn't the case now.
     
  14. oldschooldude macrumors regular

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    #14
    I guess testing BEFORE doing it "live" wasn't a thought for AT&D.
     
  15. s55lear macrumors newbie

    Joined:
    Jul 12, 2008
    #15
    Perhaps they simply mean thanks for purchasing a new 3G device, because the iPhone 4 still runs on a 3G network.

    Just a thought? I'm not sure, I haven't gotten that e-mail yet.
     
  16. Nicklaus thread starter macrumors 6502

    Nicklaus

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    #16
    I have a 2g and now when I log into my account it says I have a 3G.
     
  17. hypnospastic macrumors newbie

    Joined:
    Dec 27, 2007
    #17
    I got the same email and was like "um, excuse me?!?" Thank you AT&T for confusing me and making me concerned.
     
  18. Nicklaus thread starter macrumors 6502

    Nicklaus

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    #18
    This must be AT&T's formula:

    Apple customers buy everything apple so when they upgrade take the current phone +1 generation and thank them very much for their loyalty.
     
  19. paulisme macrumors 6502

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    Dec 15, 2008
    Location:
    Charleston, SC
    #19
    No, because I got the same email thanking me for buying a 3GS. They're just sending out an email to iPhone 4 buyers with a bug that's stating the customer's current phone rather than their new phone.
     
  20. Don Kosak macrumors 6502a

    Don Kosak

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    Mar 12, 2010
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    Hilo, Hawaii
    #20
    Um, the iPhone 4 --IS-- a 3G phone. The letter from AT&T is correct. It's a 3G phone running on AT&T's 3G network.

    Congratulations on your 3G phone purchase.
     
  21. Nicklaus thread starter macrumors 6502

    Nicklaus

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    #21
    Good thought but for some it's saying iPhone 3GS
     
  22. oldschooldude macrumors regular

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    #22
    I don't dispute what your email says, but mine starts with "We hope you're enjoying your new iPhone 3G. ".

    I've had the 3G for 2 YEARS.
     
  23. Nicklaus thread starter macrumors 6502

    Nicklaus

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    #23
    It looks like only a few people are getting this email, what special list are we on that we got it?
     

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