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AT&T forcing you off Unlimited data plans

I

ice44

macrumors newbie
Original poster
I just got off the phone with a ATT rep. After asking why my Pre Order phone was delayed and the date seems to be extended out every other day they told me it was because I had the "Grandfathered" Unlimited Data plan and the system couldnt process my order from 9/12 because that data plan is no longer offered and I had to switch to a Tiered data plan.

Anyone else get this excuse or been forced to give up the unlimted data plan ?

Note I have had this plan since the birth of iPhone and even before that when I had my Blackberry.
 
ice44 said:
I just got off the phone with a ATT rep. After asking why my Pre Order phone was delayed and the date seems to be extended out every other day they told me it was because I had the "Grandfathered" Unlimited Data plan and the system couldnt process my order from 9/12 because that data plan is no longer offered and I had to switch to a Tiered data plan.

Anyone else get this excuse or been forced to give up the unlimted data plan ?

Note I have had this plan since the birth of iPhone and even before that when I had my Blackberry.
Click to expand...

I upgraded yesterday through Apple. I was able to keep my unlimited data.
 
I would call in again for another rep. I would be very surprised if this was true as we would've already seen many others on here throwing a fit.

AT&T does not have a history of forcing you off expired feature codes. I worked for them during the mid-2000's and you would find plans that still had SOC codes from the early-mid 90's. To this day, you'll still find a few people with a rate plan called "The Perfect 10." It is $10/month for 10 minutes of talk time. Each additional minute was $1. It was offered in the days before prepaid phones for those who wanted a cell phone for emergencies only.
 
Pre-ordered 6 Plus' through apple and activated fine with unlimited data on ATT. There must be other issues going on.
 
I pre-ordered mine through Apple on 9/12, and no changes were made to any of my AT&T rate plans, nor was there a hang up in processing. I just checked with the AT&T app right now, and yep - still have my Unlimited Data plan.
 
TWO2SEVEN said:
I upgraded yesterday through Apple. I was able to keep my unlimited data.
Click to expand...

Same for me. I upgraded on the 20th and just checked this morning to make sure my plan didn't change. Unlimited data plan is still there.
 
I pre-ordered day 1 on AT&T's website, listed right there for me to select was my grandfathered unlimited data plan. I selected it, completed my entire purchase in about 3 min. No problems. I am not giving up that baby for nothing.
 
ice44 said:
I just got off the phone with a ATT rep. After asking why my Pre Order phone was delayed and the date seems to be extended out every other day they told me it was because I had the "Grandfathered" Unlimited Data plan and the system couldnt process my order from 9/12 because that data plan is no longer offered and I had to switch to a Tiered data plan.

Anyone else get this excuse or been forced to give up the unlimted data plan ?

Note I have had this plan since the birth of iPhone and even before that when I had my Blackberry.
Click to expand...

I upgraded BOTH of our iPhones and kept our unlimited plans. I would go back and call this person a LIAR (obama)!
 
Ordered direct through AT&T's website on 9/12... It gave me the option of keeping my Unlimited Plan, and even on the myorder screen it said something along the lines of: iPhone 6 64GB - Spay Grey - Unlimited Data (Grandfathered)... and received my phone at 10:00 a.m. on Friday 9/19... so they were definitely B.S.ing you to get you off that plan... Call and talk to a manager, I hope they can still put you back on!
 
All they ask me is if I want to move to the mobile share plan... I say no thank you and still have the unlimited plan on my account (for 3 iphones on family plan)
 
AT&T is going to have to pry my unlimited data from my cold dead hands. Did a cross upgrade with my wife's line.
No problem
 
I preordered when the site went live, and Apple had no trouble getting AT&T to verify my info. Phone arrived Friday, and was activated within minutes.

I still have my unlimited plan and have no plans to give it up.

That rep was blowing smoke.
 
ice44 said:
I just got off the phone with a ATT rep. After asking why my Pre Order phone was delayed and the date seems to be extended out every other day they told me it was because I had the "Grandfathered" Unlimited Data plan and the system couldnt process my order from 9/12 because that data plan is no longer offered and I had to switch to a Tiered data plan.

Anyone else get this excuse or been forced to give up the unlimted data plan ?

Note I have had this plan since the birth of iPhone and even before that when I had my Blackberry.
Click to expand...

FALSE! You CAN KEEP YOUR UNLIMITED.
 
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