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AT&T Halts Online iPhone Sales to New York City Market

This may just be the beginning. The article in Wired talks about "Data Hogs" and how ATT has been trying to get them to throttle back their usage. How, I don't know. I've been noticing more and more dropped calls on 3G as of late, so much that I have to disable it just to be able to make and complete a call.

thelatinist said:
Think about it for a second: if this were really an effort to reduce network traffic, it would be a piss-poor way of going about it. For one thing, denying the iPhone to new customers would be far less dependable than throttling data speed. For another, they're closing down only one of many distribution channels, meaning that people in NYC will still be able to get all the iPhones they want. Finally, this would be a public admission that their network is insufficient...and more fodder for the Verizon commercials. You can't tell me that that's not first in every AT&T Wireless executive's mind right now.

I don't know what's going on -- everything is just speculation based on what some low-level AT&T employees (probably new ones who couldn't get out of the holiday shift) said. And I'm not going to jump to any conclusions. I'm just saying that the Consumerist's interpretation doesn't make much sense.
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But, if it was really about fraud in certain areas - wouldn't that mean that you can't purchase ANY phone from ATT online? Why would it only apply to the iPhone?
 
it was so annoying when i visited NYC that I could never access my 3G internet as the service was horrible. I couldn't believe how bad it was. There is no way i would own a iphone in NYC. Just my personal Experience.
 
All the other Cellular providers is no different. I cancelled Verizon because of the lack of customer support in their stores and I had constant dropped calls.

As as for buying the iPhone, I replaced my iPhone 3G with the 3GS through the Online Apple Store. Came to my front door in 3 days. NO headaches, NO problems.
 
crisss1205 said:
This is old news I have been trying for over a month and a half to look at iPhone prices on AT&T's website and have had the same thing.
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Yeah I just realized that yesterday. Also I tried using a Long Island zip code and it still would not work. Apparenty they are blocking all of NY state.
 
In other words, no one asked really knows the reason but could not keep their lips from moving.
 
AT&T now selling iPhones to New Yorkers again



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Slip Jigs said:
This may just be the beginning. The article in Wired talks about "Data Hogs" and how ATT has been trying to get them to throttle back their usage. How, I don't know. I've been noticing more and more dropped calls on 3G as of late, so much that I have to disable it just to be able to make and complete a call.


snip
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I regularly disable 3G so I can make calls. On long road trips I drive with a Verizon powered WiFi Access Point so I can have data (wifi) and AT&T's Edge network. Way, way, way. way too many dropped calls on 3G. No way to get through a 20 min con call using AT&T's 3G network (though I suspect the iphone itself may cause some of these drops).

Cheers,
 
kdarling said:
It doesn't stop people from being interested in reading about carrier fumbles. It's like watching a slow motion train wreck.
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Nor does it stop people from letting their fingers fly on the keyboard before they know all the facts. :rolleyes:
 
scaredpoet said:
Nor does it stop people from letting their fingers fly on the keyboard before they know all the facts. :rolleyes:
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LOL, yeah facts…Like you saying The Consumerist was lying for web hits even though AT&T brought out the girl to recant her statement. Or you coming up figures that say 1.2% of all NYers are subject to credit theft and assuming half were so thieves could buy iPhones. Or summizing that this was the real problem only for AT&T to change their policy a day later. LOL, yeah facts…
 
AT&T have given the iphone a bad name.

AT&T should have really have sorted out all those problems by now considering the length of time the iphone has been out. Just about everywhere in the world exclusivity has ended or just about to end, hopefully Verizon will get the iphone. AT&T has really damaged the iphones reputation and probably put more people off buying the iphone and going for a alternative. :apple:
 
thelatinist said:
No, I said and say nothing of the sort. What I said is that it sounds like the Counsumerist talked to a call center employee who didn't know what was actually going on. The Consumerist was not lying, nor was AT&T lying; the call center employee wasn't even lying...s/he was just talking out of his or her ass. Call center employees are underpaid and under-trained, and half the time I think they're just trying to BS their way through the day. It has happened many times before that a low-level employee who is not even close to the loop has said something that has to be walked back by management. Always such things become gospel and remain fodder for conspiracy theorists. This strikes me as one of those cases.
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This was the correct answer on the first page. The thread should have ended there tbh.

Call Centre staff are given a set of answers to the most common problems that occur and they aren't paid enough to troubleshoot a problem (in fact their performance is usually judged by how many queries they can handle in a day). They will simply give the first answer they can find from their list that sounds like it answers the query.
 
This is the stupidest POS news. AM I RIGHT? Can't buy an iPhone ONLINE in NY for a day and something is interesting about this? I can't believe CNBC is so anxiously awaiting tablet and new iphone news that they think this is significant.
 
wonderbread57 said:
This is the stupidest POS news. AM I RIGHT? Can't buy an iPhone ONLINE in NY for a day and something is interesting about this? I can't believe CNBC is so anxiously awaiting tablet and new iphone news that they think this is significant.
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This has been going on for a long time. You could not order an iPhone for at least for the past month from AT&T in New York state. I know. I tried and family members have tried as well. I thought it was a website error originally until criss1205 had mentioned it. It's just that nobody had checked this out until a couple of days ago.
 
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