Hello everyone. I just had the worst experience with AT&T! I have been with AT&T for about 10 years,Never ever had a problem before until today. Never late paying a bill. Ever.I have a total of 4 lines on this account. So i had 2 lines that were eligible for an upgrade. I went online where a always pay my bill every month. about 300 bucks a month, and i tried to order the iPhone 4s. Paid for it and got my email from them and it said my iPhone 4s order has been done. A few hours later i get this email saying Thank you for choosing AT&T. Unfortunately, we were either unable to verify the information you provided or you have exceeded the number of lines of service that we allow customers to purchase online. As a result, your order has been canceled. If you would like to purchase additional lines of service, please visit one of our AT&T retail locations and present your identification to our representatives. They will be happy to help you purchase new wireless devices, accessories, and service. Go to att.com/storelocator to find a store near you. We apologize for the inconvenience and look forward to serving you. I called AT&T and try to find out what was going on.they had no IDEA! I had 2 lines available for upgrades.so they transferred me to the online order folks. They just said i have to go to the store and take 2 pieces of ID and order it there. I asked why? has my account been compromised? They did not know. so i said who would know? No Answer. So now tomorrow i have to go to the AT&T store to see if i could have the privilege of ordering the iPhone 4S. I am really mad at AT&T i have 3 other iPhone 4 on my account and never had a problem ordering online before.I am very tempeted to cancel my account! PS: The rep even told me to please go to the AT&T store tomorrow, because they do not want to lose me as the customer, Because as far customers go I'm am a top tier customer.Hmmm?