AT&T iPhone 5 Voicemail greeting

[nkaufman]

Got iPhone 5 w/AT&T. Default greeting provides number. Wanted default greeting but with my name at the place where my number is announced.

Called cust service, they asked me to call into my voicemail, go to personal options and choose option for name, record my name and that will work.

It doesn't.

Any suggestions/advice?

Thanks for your help.

 

[aarmstrong27]

Got iPhone 5 w/AT&T. Default greeting provides number. Wanted default greeting but with my name at the place where my number is announced.

Called cust service, they asked me to call into my voicemail, go to personal options and choose option for name, record my name and that will work.

It doesn't.

Any suggestions/advice?

Thanks for your help.

Unfortunately, Visual Voicemail only offers the two options of phone number or personal greeting.

 

[nkaufman]

Unfortunately, Visual Voicemail only offers the two options of phone number or personal greeting.

So when AT&T has the feature of providing recorded name instead of phone number in the message, that is not available for iPhone 5 w/visual mail? Strange..

 

[aarmstrong27]

So when AT&T has the feature of providing recorded name instead of phone number in the message, that is not available for iPhone 5 w/visual mail? Strange..

Correct. It has been this way with every generation on iPhone.

AT&T also offers an amazing paid voicemail package called Enhanced Voicemail that gives all kinds of extra stuff: extended absence greeting, call reject greeting, regular greeting, etc.; all of which are not compatible with Visual Voicemail.

 

[nkaufman]

Correct. It has been this way with every generation on iPhone.

AT&T also offers an amazing paid voicemail package called Enhanced Voicemail that gives all kinds of extra stuff: extended absence greeting, call reject greeting, regular greeting, etc.; all of which are not compatible with Visual Voicemail.

Thanks for the info.

Amazing isn't it as to how such a simple thing cannot be handled in this day and age!!

 

[aarmstrong27]

Thanks for the info.

Amazing isn't it as to how such a simple thing cannot be handled in this day and age!!

I agree. I loved Enhanced Voicemail on my work cell when I worked for AT&T, but now I can't use it.