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Carrier AT&T iPhone 6S/6S+ Not Shipped as of 9/25

Mrlogboy said:
Same thing happened to me
not much help said should be soon does no think it will be the actual dates.

I would be knocked off my seat if once I called and they actually provided some real data
not reading from a prepared stuff to say
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I just called an the automated thingy told me my order was processed and sent to their warehouse for shipment, I cannot change or cancel my order.
When you guys got a rep did they say if your order was sent out? Or if it could be changed or cancelled?
 
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KristinaH28 said:
Sorry guys, I was trying to be helpful :oops: did you guys also try the automated system first? That's what I just used because like we all know, the reps have zero info.
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i was expecting an automated system but i was sent to a man who barely spoke english ...half of the stuff he said made 0 sense. i guess i'll just wait it out...hopefully i'll get it at some point this week... my excitement is slowly diminishing o_O
 
cshamber said:
I just called an the automated thingy told me my order was processed and sent to their warehouse for shipment, I cannot change or cancel my order.
When you guys got a rep did they say if your order was sent out? Or if it could be changed or cancelled?
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I see Alexa's order can't be changed, did they say it was going to their warehouse? Is this the new generic answer?:mad:
 
alexaw2 said:
i was expecting an automated system but i was sent to a man who barely spoke english ...half of the stuff he said made 0 sense. i guess i'll just wait it out...hopefully i'll get it at some point this week... my excitement is slowly diminishing o_O
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Maybe that means something that you guys were sent to a rep???
Grasping at straws here, I know!
 
cshamber said:
I just called an the automated thingy told me my order was processed and sent to their warehouse for shipment, I cannot change or cancel my order.
When you guys got a rep did they say if your order was sent out? Or if it could be changed or cancelled?
Click to expand...
he told me i could cancel my order but it might not go through because it's in process ...did who you spoke to have a heavy indian-like accent?
 
alexaw2 said:
he told me i could cancel my order but it might not go through because it's in process ...did who you spoke to have a heavy indian-like accent?
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Same answer I got like in limbo locked in but no ETA
Today, Tuesday, two weeks from now?
 
maxsix said:
Your assumption is wrong.

But you know what they say about people who guess instead of using facts.

Just like past years, my AT&T orders were delivered exactly as promised. Launch day 9/25 at 9:55 AM.

1) Rose Gold 64GB 6S Plus (Bright Pink)
2) Space Gray 64GB 6S Plus
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Okay? Good for your orders. But this year they were not delivered "exactly as promised" to others, so try basing info off anyone other than yourself next time.
 
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KristinaH28 said:
Sorry guys, I was trying to be helpful :oops: did you guys also try the automated system first? That's what I just used because like we all know, the reps have zero info.
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Yeah tried the automated one and they said AT&T cancelled my order which they did but I reinstated it on the 12th so I don't know at this point lol
 
alexaw2 said:
i was expecting an automated system but i was sent to a man who barely spoke english ...half of the stuff he said made 0 sense. i guess i'll just wait it out...hopefully i'll get it at some point this week... my excitement is slowly diminishing o_O
Click to expand...

Same happened to me yesterday when I tried to cancel.

You can request to speak to a CSR in the USA. It may seem rude, but if you cannot understand the person you have a right to speak with another rep.

Yesterday it was impossible to cancel my order even though it did not have a tracking number (at that time). Since I did get a tracking number today, they were correct.

Conclusion, if you can actually cancel then your order is not shipping today. If you cannot cancel you are close to getting a tracking number.
 
maxsix said:
Your assumption is wrong.

But you know what they say about people who guess instead of using facts.

Just like past years, my AT&T orders were delivered exactly as promised. Launch day 9/25 at 9:55 AM.

1) Rose Gold 64GB 6S Plus (Bright Pink)
2) Space Gray 64GB 6S Plus
Click to expand...
Wow, you actually got your 64gb 6s plus rose gold on launch day?!?? When did you do your preorder and what type of plan on you on? Oh & what were your original shipping dates?
 
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alexaw2 said:
the more time that goes by without shipping info the more pi$$ed i'm getting.. this is absolutely RIDICULOUS :mad::mad::mad:
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I agree. And it's not like I ordered a rose gold. I feel like I'm one of the only ones waiting for a regular gold 64gig 6S+
 
Cdawg4444 said:
I agree. And it's not like I ordered a rose gold. I feel like I'm one of the only ones waiting for a regular gold 64gig 6S+
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yeah really! i'm not sure what' going on in that warehouse. i'm super tempted to call them. i check this forum before i check my order status because when other phones ship it give me more hope than just looking at my order status and seeing the same old "in progress"
 
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pavelbure said:
Just the conspiracy in my head, maybe they are making 2 year contract people wait longer.
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that is what I was thinking too if we switch to next we can go to any place , apple store, best buy, etc,
you can go pick it up even.
I have seen some with 2 yr contract, not really with Rose get them on release day but not many more were next and outright.
 
alexaw2 said:
yeah really! i'm not sure what' going on in that warehouse. i'm super tempted to call them. i check this forum before i check my order status because when other phones ship it give me more hope than just looking at my order status and seeing the same old "in progress"
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Same! You should call! Give them the wrath of Alexa!
 
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Alright guys, I feel obligated to tell you all even though it makes the wait worse, but my phone just shipped (64 silver plus). I guess they are shipping today. Will be here tuesday. I never got a confirmation email or that activation mail so I didn't think it was going to happen. I really hope you all get your notice very soon.
 
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