So AT&T screwed up my upgrade eligibility, saying I'm not eligible till early 2011 yadda, yadda, yadda! So I go up to the local retail store tell them what is going on and they see that there is a problem but they can't fix it over the computer but they can override it when I buy my phone there Thursday. So today comes and AT&T drops the no walk-in bs. Now if I go anywhere else on Thursday it won't be 199 it will be 399 and that isn't good for me. So now I call customer service to have them set it in the computers so I can go camping at the apple store and not have to wait till the 29th. She see's the mistake and gets three people working on it trying to find a loop hole so it doesn't have to be approved by some jerk behind a curtain. Well they try everything they can but the only way to get it done is by sending it to some clown for approval. She tells me that it should be approved by the end of the business day tomorrow (Wednesday! Day before launch). I sigh and say okay. It's cutting it close but it should be fine. After giving me the case number she now tells me that approval could be anywhere from tomorrow till Friday. Now I'm worried! Should I call back in the AM and tell them I shouldn't suffer for their mistakes? This is bogus, what would you guys do?