I also have Verizon and have the features turned on. When I buy a new phone and use the same phone number as before, I do not have to disiable the feature to upgrade the hardware. At least not when I bought my 15 Pro Max, my Ultra2 watch, and my wife's 16 Pro and her Series 9 watch.I have Verizon. When I upgrade, I have to go into the app and turn these features off before I upgrade, otherwise I can’t upgrade. AT&T probably will require the same thing.
It required me to disable it on the Apple app to upgrade. I never tried it on the Verizon app, as I always upgrade through Apple and never Verizon.I also have Verizon and have the features turned on. When I buy a new phone and use the same phone number as before, I do not have to disiable the feature to upgrade the hardware. At least not when I bought my 15 Pro Max, my Ultra2 watch, and my wife's 16 Pro and her Series 9 watch.
In fact, I forgot I even had that feature until I read this article and checked. It's on for all devices on my VZ account.
Unless that has all changed more recently.
I don't upgrade through Verizon. I go through Apple. But I use desktop Safari pointed to the Apple store website, and pick up in the B&M store sometimes, and ship to home other times.It required me to disable it on the Apple app to upgrade. I never tried it on the Verizon app, as I always upgrade through Apple and never Verizon.
I use Apple’s app to upgrade and now that I think about it, I noticed that I never had to disable it when I upgraded to the 15PM almost 2 years ago. I know ahead of time what to do to upgrade to the 17PM in September.I don't upgrade through Verizon. I go through Apple. But I use desktop Safari pointed to the Apple store website, and pick up in the B&M store sometimes, and ship to home other times.
I'll probably upgrade to Apple Watch Ultra3 and iPhone Pro Max 18.
Both sides in my opinion are responsible. They need to do better about advertising this stuff without a doubt. But that shouldn’t stop customers from being proactive about securing their accounts. I can understand having a differing opinion and I respect that, this is just mine. 🙂So the onus is on the customer to constantly check their account for new features? I say the onus is on the company to make their customers aware of new features. This is the first time I have heard about a feature like this. I switched to pre-paid several years ago to save money. I hope Mint Mobile gets this feature soon.
Thank you I was able to find itTurn Wireless Account Lock on or off
You can only turn Wireless Account Lock on or off using the myAT&T app. The app needs to be installed on a device that is active on your Wireless account. Download the myAT&T app now
Good to know: Any time a user turns Wireless Account Lock on or off, we’ll send an email to the primary account holder and a text message to each active wireless number on the account.
- Open the myAT&T app. Sign in, if asked.
- Select Services (second tab at the bottom).
- Choose Mobile Security, then scroll to and select Wireless Account Lock.
- Scroll to and select Continue.
- Choose the account that you want to lock or unlock.
- Swipe to lock or unlock the account.
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Learn About AT&T Wireless Account Lock
Wireless Account Lock is a free security feature available for AT&T wireless customers through the myAT&T app.www.att.com
They probably were, but a, most people don't really go into their accounts looking for these features, and b, AT&T probably just wasn't doing a good job of advertising such featuresI thought AT&T was doing most this already.
Me too. I just went in to turn this on, thinking it was different or enhanced from the other option I had enabled 6 months ago, and sure enough, it was the same exact security option I had already enabled 6 months ago.I’ve had this feature on my account for at least 6 months, if not longer. Maybe I was lucky but I thought they rolled this out a while ago.
Can’t you physically go to the store and show proof of ID, then?Now say your phone is broken and you buy a new one. Now you can’t move the service.
which laughably was the only 2fa option they had.