AT&T Next Damage

Discussion in 'iPhone' started by Jarrahammer, Jul 13, 2016.

  1. Jarrahammer macrumors member

    Jarrahammer

    Joined:
    Aug 6, 2011
    Location:
    OC
    #1
    Hello, I wanted everyone's opinion on whether or not the damage on my iPhone would be unacceptable for a trade in for the Next program. I do not want to turn it in and be charged $300 without warning. Here are the pics: (http://imgur.com/a/ncCzI). It is hardly noticeable except at a certain angle, and everything else is absolutely flawless. I'm not sure if I should repair it or not, but I set up a genius bar appointment to see what they can do. Since the screen is flawless I wonder what they can do.

    Anyways, any help or advice would be greatly appreciated, especially if you have experience with the Next trade in.
     
  2. itsray macrumors 6502

    Joined:
    Jun 5, 2016
    #2
    you should be fine. it doesnt look like a crack more like a scuff
     
  3. Jarrahammer thread starter macrumors member

    Jarrahammer

    Joined:
    Aug 6, 2011
    Location:
    OC
    #3
    There is a very small chip as shown in the third picture, but it really is not obvious during regular use. I just want a guarantee that this is fine, but at the same time I feel that if I pointed this out to an ATT employee they would charge me.
     
  4. itsray macrumors 6502

    Joined:
    Jun 5, 2016
    #4
    oh, i didn't see all the pictures. yea. i see that chip. not sure now. see if apple will replace the display under warranty since it doesnt look like a spiderweb crack.
     
  5. Jarrahammer thread starter macrumors member

    Jarrahammer

    Joined:
    Aug 6, 2011
    Location:
    OC
    #5
    Yeah, I'm hoping the Genius Bar can help me out but I wont cause a fit. I am definitely going to buy better cases if I plan to stay on these yearly upgrade plans.
     
  6. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #6
    AT&T is ridiculously picky with Next trade ins. Thats the main reason why I left AT&T Next for the Apple Upgrade Program. Apple is a little easier going with 'wear and tear'. AT&T wants a pristine phone. I had a small knick in the aluminum of my iPhone 6 and AT&T gave me such a hard time about it. I eventually said screw it and sold it 3rd party and just paid AT&T off.
     
  7. rugmankc Contributor

    rugmankc

    Joined:
    Sep 24, 2014
    Location:
    Dayton, Ohio
    #7
    I don't think you will know until you trade it. Wouldn't mention it.

    I use Apples silicon case. Has dropped several times on cement, tile etc. No damage.

    I like Next. Interest free rental and for now I want a new iphone each year.
     
  8. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #8
    I don't think it will be a problem.
    It's very minor.
     
  9. Jarrahammer thread starter macrumors member

    Jarrahammer

    Joined:
    Aug 6, 2011
    Location:
    OC
    #9
    Thank you for the comments everyone. I just returned from the Apple Store where they replaced the screen for free no questions asked! Love their customer service.
    --- Post Merged, Jul 15, 2016 ---
    Luckily I resolved it. I am thinking of getting that case too, I like the look.
     

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