Carrier AT&T Next - No Return Notification

Discussion in 'iPhone' started by nerdbob, Oct 16, 2015.

  1. nerdbob macrumors member

    Joined:
    Apr 23, 2015
    #1
    I've checked my tracking and my old phone arrived in Texas over a week ago. I haven't received any kind of notification that it's been received in good condition. Should I have by now? Anyone else experienced issues?

    I did call customer service and they confirmed the tracking shows it's there.I just don't want a surprise charge on my next bill.
     
  2. rxtiger macrumors member

    Joined:
    Oct 23, 2010
    #2
    Same thing here. No notification from AT&T that they have received the phone. Tracking shows it arrived in Texas 8 days ago. My account shows that installment plan is complete, but I thought we were supposed to get a text and/or email. I did the online chat and they just acknowledged that it is on its way to the warehouse and it can take up to 10 business days to check in. I would like to cancel my applecare+ on that line and get my prorated refund, but not comfortable doing that until i get confirmation they received it.
     
  3. rxtiger macrumors member

    Joined:
    Oct 23, 2010
  4. nerdbob thread starter macrumors member

    Joined:
    Apr 23, 2015
    #4

    Me too! Must have a mountain of phones to check in.
     

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