AT&T No email and No Order Status Showing

Discussion in 'iPhone' started by snoopcogg, Sep 12, 2015.

  1. snoopcogg macrumors newbie

    Joined:
    Jun 23, 2010
    #1
    I placed the order at 2:50AMEST. I received a confirmation number on the final page saying the order was processed but still have not received an email confirmation and the order status is not showing on the site. Is anyone having this issue?

    It just makes me nervous when because in the past I received an email notice within the hour of preordering.
     
  2. Newtons Apple Suspended

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #2
    Got both of my emails from Apple within seconds. I am sure ATT's servers are getting hammered and hopefully your email will arrive soon. Did they put a hold on your credit card?
     
  3. slippery-pete macrumors 65816

    slippery-pete

    Joined:
    Jun 23, 2007
    #3
    got my email within a minute
     
  4. Tom G. macrumors 68000

    Tom G.

    Joined:
    Jun 16, 2009
    Location:
    Champaign/Urbana Illinois
  5. snoopcogg thread starter macrumors newbie

    Joined:
    Jun 23, 2010
    #5
    No temp credit hold either... This is really a joke. I contacted customer service. I have a screen shot of the order confirmation number on the final page.
     
  6. Gin Gin macrumors regular

    Gin Gin

    Joined:
    Jun 22, 2009
    #6
    I ordered through AT&T Premier at about 2:30 Central time. Got a thank you email within seconds, and an order confirmation email about an hour later.
     

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