Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Nashville_Todd

macrumors member
Original poster
Dec 8, 2018
31
1
I received my 12 pro and am doing the $800 trade in credit. The box came with a return label but it says it’s for exchange. Is this the same label I use for trading in my phone? I’d hate to send it to the wrong place.
 
I received my 12 pro and am doing the $800 trade in credit. The box came with a return label but it says it’s for exchange. Is this the same label I use for trading in my phone? I’d hate to send it to the wrong place.

No, you don't use that label. That's for returning the new device within 14 days. You should have already gotten an email from AT&T that you will receive another package within 5-7 days sometimes longer to return it in. I would not honestly use that package as it doesn't protect it and put the phone in a box with the label. Or just take it to the AT&T corporate retail store and trade it in. I have always had issues mailing it in.

1603551261982.png
 
No, you don't use that label. That's for returning the new device within 14 days. You should have already gotten an email from AT&T that you will receive another package within 5-7 days sometimes longer to return it in. I would not honestly use that package as it doesn't protect it and put the phone in a box with the label. Or just take it to the AT&T corporate retail store and trade it in. I have always had issues mailing it in.

View attachment 973173
Agree. Use your own box and pack it right for secure shipping. It’s the shipping label that’s most important.
 
  • Like
Reactions: Berries-A-Million
Anyone surprised on the trade in value that ATT IS OFFERING? This is a good deal
It’s because they make their money via service. Not hardware sales. Locking in the customer for 30 months is savvy business by them.
 
  • Like
Reactions: Dopestar
In many of the cases, the extra the customer pays for the service more than makes up for the credits. Such as if the customer saved money on prepaid, or worse ATT only got wholesale rates from a MVNO for the customer.

In other cases, as long as you are willing to commit yourself to 30 months, ATT is leaving money on the table. If your job allows a big discount, you have a 4 line account, it may be cheaper than prepaid.
 
I just received my iPhone 12 Pro today and I am glad I read this thread! However, I have another pending question. I still have my old box with the original cord and headphones UNUSED. I have sold empty boxes on ebay before so I know it is worth SOMETHING to SOMEONE. I am assuming, AT&T is only looking for my device to return and that is all or will the value of my trade in go up if I send in EVERYTHING?
 
And just to clarify, the sale of any empty boxes was clarified in the description: EMPTY.
 
I just received my iPhone 12 Pro today and I am glad I read this thread! However, I have another pending question. I still have my old box with the original cord and headphones UNUSED. I have sold empty boxes on ebay before so I know it is worth SOMETHING to SOMEONE. I am assuming, AT&T is only looking for my device to return and that is all or will the value of my trade in go up if I send in EVERYTHING?

No. Just send the phone.
 
I started my own trade in on AT&T website after picking up new iPhone at Apple store. Received AT&T email with shipping label. Printed it out and packed phone inside my own box. Took it to ups. Got my shipping receipt. Now I wait. Don’t care about extra 30 months on next. I love AT&T. In Miami AT&T is king. Plus that phone was upgrade for my mom. She upgrades every 24-30 months anyways. I traded in an iPhone 8 Plus. Wasn’t even thinking about upgrading her phone until I saw this awesome offer. Not even a question. Done deal.
 
I just received my iPhone 12 Pro today and I am glad I read this thread! However, I have another pending question. I still have my old box with the original cord and headphones UNUSED. I have sold empty boxes on ebay before so I know it is worth SOMETHING to SOMEONE. I am assuming, AT&T is only looking for my device to return and that is all or will the value of my trade in go up if I send in EVERYTHING?
You're correct. I took in my box and unused headphones and they stated they can't take the boxes due to the data and part number information on the boxes. They just take the phone.
 
  • Like
Reactions: pauljbax
You're correct. I took in my box and unused headphones and they stated they can't take the boxes due to the data and part number information on the boxes. They just take the phone.
COOL...maybe I can make $20-30 off the box. ;)
 
I just received my iPhone 12 Pro today and I am glad I read this thread! However, I have another pending question. I still have my old box with the original cord and headphones UNUSED. I have sold empty boxes on ebay before so I know it is worth SOMETHING to SOMEONE. I am assuming, AT&T is only looking for my device to return and that is all or will the value of my trade in go up if I send in EVERYTHING?
Wait - people actually buy empty iPhone boxes????
 
new old way of locking customers in, brilliant
I am glad I read this thread, it highlighted the offer that AT&T is currently providing. For sure I am not going to get sucked into a “contract” with AT&T. Their ad is very misleading but I am not going to get suckered to trading in my 11 Pro Max.
 
  • Like
Reactions: Ladybug
I am glad I read this thread, it highlighted the offer that AT&T is currently providing. For sure I am not going to get sucked into a “contract” with AT&T. Their ad is very misleading but I am not going to get suckered to trading in my 11 Pro Max.

kudos to you, but you can flip the script on them and get the $800 upgrade which you can just keep paying down with or without the phone so you arent actually locked down to a phone just the payment of the phone. over the run of the 30 months you will get the full $800 regardless if you decide to upgrade to a 13 or newer phone later. you just have to keep paying it, which right now is more than the market is willing to pay for your phone... something to think about
 
They also know that if we then upgrade before 30 months, we forfeit some of the credits.
This is what makes me not happy... they actually end up not even paying you the value of the phone if you upgrade every 12 months (like I normally do). I might turn in my old iPhone X because that would give me about $360 in credits which is more than most other companies would give for trade-in. Or I might just sell it. Be very careful with this offer... $800 sounds good but holding onto a phone for 3 years not so much for some people.
 
  • Like
Reactions: pauljbax
I upgraded to the 12 Pro and just turned in my X today. I have to say, the X was lighter, felt more comfortable in the hand and was over all quite perfect. I just needed more space than 64G and the 11 - 512G sold out quickly.
 
I upgraded to the 12 Pro and just turned in my X today. I have to say, the X was lighter, felt more comfortable in the hand and was over all quite perfect. I just needed more space than 64G and the 11 - 512G sold out quickly.

I just traded in an X, and I love my pro. The x was lighter but I can barely tell with such a small object, I like the flat edges of the 12, resting it on my fingers is perfect. and I love my silver color.

Speed is also really nice compared to the X. Typing is much quicker with no lag as well.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.